Dealing with difficult customers in sales - Ask great questions (3 of 6) Scott Sylvan Bell

Buyers who are difficult may have many reason why they act the way hey do. Some of your best tools to help the process are 1. Patience 2. Have empathy and 3. Ask great questions to show you are looking for ways to solve their problem. Salespeople look for reasons to get out of the sales call too quickly to try and find an easy buyer or in their mind a lay down. A form of sales sabotage is to look for reasons to get out of a sales appointment. You can learn how to sell more by taking time with difficult buyers. If you can close a difficult buyer you can close anyone in sales.

This video was filmed in Sacramento California June 2nd, 2016

How to deal with difficult customers in sales:

Video 1 – Why they are difficult

Video 2 – The buyer is scared to lose out on something

Video 3- Ask great questions to engage the buyer

Video 4 – The buyer may not be ready

Video 5 – Reacting vs responding

Video 6 – Ask for the sale

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Persuasion & sales expert Scott Sylvan Bell