How to Remove and Install the Battery on a Tero & Gen. 2 Vado, Como | Specialized Turbo e-bikes

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Just got a Vado 4.0 and my battery is stuck. I tried these steps exactly but to no awail. It just wont drop down. Oh well, to the shop we go.

NoWay
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I can't take the battery out😢. It isn't moving a millimeter while pressing the lever. Any recommendations?

SchroederxS
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Don’t understand why the battery is in the direct firing line of the all the water, mud and dirt coming off the front wheel. I have no such problem with my Gen 1 Vado

Pipsicle
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I got the Specialized Como 5.0 IGH
And it is a disaster to remove the battery.
Why does the upper side has a open space ? It has to be the bottum side to have something.
We cant pull on anything !!
I am terrified this latch lever will brake.
Please design something to make it easyer. And fire the person who made this idea.
The same with putting him back is a big disaster trying to add him on the hook

paultijgers