Ben and Jerry's Gives Factory Tour to Unhappy Customers

John Schriffen reports on famous ice cream company's attempt to satisfy customers.

[lucybaggins]

i'm eating half baked right now. and i eat it for the first time. conclusion EAT IT IT'S THE BEST ICE CREAM FLAVOUR EVER 

[Dreadboyhoy]

Eating half baked while being fully baked! this is awesome

[GamingWithJasPlays]

Lol eating haagan Dazs whilst watching xD

[Wendy-wuxr]

Lol watching this while eating B&J

[biggzie_]

I was born and raised in Vermont. Ben & jerry's is a deeply loved thing here. It is pretty common that you tour the factory at least once in your life when you live here. Having shops all over the state makes it convenient especially on free cone day where 100's of residents line up during the summer. People just look for things to complain about..I personally love the double fudge brownie. I've never met one individual that had something negative to say about the company or the ice cream..leave it up to the tourists to be the first.

[hno]

Never been disappointed, great stuff!

[xin]

freaking hell they even have more favours in US:/

so is this how to eat Ben n Jerry's ice cream? to slice em in half??

[PastTime]

Anyone can take a factor tour in Waterbury VT for $4.    The difference is you're standing above the floor looking through a glass window and can't take pictures.   Those people in the video got the VIP treatment by walking on the floor.   Good tour to take to see how things work and get the history from a 6 minute movie they show you first.   

[harrx]

I haven't had much of their flavours, but the ones I've had so far I like! Except I hated the peanut butter one....

[BeatlesandWebkinz]

I went to the factory today. XD
I was whining because I wanted to go back to the campground, but I got a delicious salted caramel sample and got a sort of small cup of coffee ice cream.

The tour felt short, it was also boring. I thought the spilled ice cream tubs were cool though.

[sweeetbpie]

I love Ben&Jerry's ice creams :)

[James-sclz]

I expect some people will be asking themselves what is gm and this is part of the problem. Legislation is changing and at some point companies will have to specify whether the ingredients are gm. The is a good reason for this because the public have a right to know and with eighty percent of soya in the US being GM, this is a problem

[johanssonfin]

I love Ben & Jerry's, too bad it costs 10 $ a jar here..

[daisydavis]

My dad used to love the chubby hubby flavor... And when I was little, my favorite Ben n Jerry flavor was cheesecake brownie and Phish food but sadly they stopped making the cheesecake brownie one and I think they stopped making the Chubby hubby one too

[drinkingpoolwater]

the owners sold because they didn’t like ice cream anymore

[legmaq]

I'm dissatisfied with the shortage of Ben and Jerry's in the Philippines, can I get a golden ticket as well?

[samdonohoe]

Damn I need to complain about ben and Jerry's what's their support number?

[mkerimi]

watching this while eating half baked...my stomach feels weird after one pint though

[angelicamoynihan]

i love Ben & Jerrys never had a bad one.. theyre all great

[buggywuggy]

I'm actually eating brownie batter core right now and it's my favorite Ben & Jerry's flavor