Fitbit Sense Doesn't Charge-6 Easy Fixes-Tutorial

In this video, I talk to you about a Fitbit Sense that doesn't charge. I tell you about some easy fixes that will hopefully get your Fitbit charging again. With that being said, there is no guarantee that these will work, but they will definitely send you on the right track with regards to getting to the bottom of the problem. These are the most common solutions so there is a decent chance that you will make some progress while trying them out!

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[GirlHackIT]

I'm done with Fitbit, I buy new chargers all the time and it works, then it just stops - I'm REALLY dissatisfied and it's just UGH!

[rlmarkwell]

In my case, it also wasn’t charging. Used a wooden toothpick on each of the watch charging inputs and with gentle pressure ran across the perimeter of each of the contacts points. It had just a little gunk that was not visible, probably oils from skin that accumulated, that the toothpick pulled out. This cleared up the charging problem, which was not with the charger/cable but the actual watch charging inputs. I wonder how many times this might have been the case with other users reporting issues with charging.

[KylieRenee-ddyz]

Thank you this helped, my Fitbit sense 1 was clogged with rust and other gunk in the 4 charging holes on the bottom of my watch and I used some rubbing alcohol and a q-tip to clean then used a push pin to get in all of the little cracks. I have camp tomorrow and I was panicking that I wouldn’t have a watch to use. Thank you, really helped.

[deLeonVideoFun]

After depleting my battery this weekend, I have gone two days trying to change my Fitbit Sense, and have seen no display response even after hours on the charger.

I have three or four different charging cables ... one that I use at home, one in the office, one I use daily for charging while in the shower. None seem to work when left for 3+ hours.

Also tried cleaning back and re-trying. And trying to get to respond with button pressing/holding. Still no luck.

Finally, after watching this video for more ideas, and I tried another 10+ second hold on the "not a button" button depression, and the watch came back to life with 98% charge.

So keep trying that 10+ second reset if your charger isn't showing results and your screen stays blank!

[JackAndTheBeanstalkr]

How is it that all the YouTube reviews ignore the pushed in pin = useless charger issue?

[doujad.]

Thank you very helpful! I skipped to the last tip because i have 2 charging cables that I had tried with different working outlets so I already knownit was the charger nor the outlet. The charging contact points on my watch had some soap collected in them andni never thought that could be the ossue, used the back of an earring to scratch gently and dirt came out andncharging worked right away, thanks for the tip!

[IntanMdDin]

very useful video.
i found what was wrong with my fitbit. i went tru each step found out how to reset it... tho in my case, one of the pin magnets was missing on my charger. had to get a new charger.

[MsCara]

It "doesn't happen often." Yeah, that's not true. The charger is a piece of crap. I bought my Sense in December, and have already had to replace the charger six times--so approximately once a month. One pin on the charger drops inside the unit and makes the charger useless. Happens on name brand and not name brand. If anyone has found a solution to this, please share.

[icekat]

I charged the fitbit last night and I believe it's charged to atleast a decent amount but still wont start. I will try after charging it again. It have been working so well 1.5 years... sorry to see you go lil bud... lol

[jaimejean]

I'm now on my third charger. The pin - usually the one on the top left - keeps getting pushed in and, once it happens, your charger is all but useless. At best it will "slowly charge" your Fitbit device but it will take several hours and may keep disconnecting. I'm now fed up with ordering a new cable regularly and will never buy another Fitbit that uses this type of charger.

[rachnamishra]

Basically charger is the problem with its fragile pins or is it generally comes with 3 pins

[randyfisher]

I'm not quite as excited as you are about a POS that so frequently doesn't work. When is Fitbit going to make a fix that works for this most essential aspect of getting any feature of their product be able to work as well as a Dime-store watch? Like, simply tell time!

[cathybrooks]

I have had 2 chargers that a nub on back of charger gets pushed in. When you feel it you can tell that one of them isn't sticking out. Do you know of a way of fixing this it's getting expensive to replace these. FYI it won't charge when all four of them are not at their original space hope this makes sense. Please help thank you

[Cats__life.]

Thanks none of those things worked and I'm seeing on the Fitbit community that a lot of people's watches stopped working and stop charging a few days ago with the Google takeover Is there anything about a software update being pushed out to fix this

[daniellegrace]

I thought all of these solutions were pretty common sense. But I gave my Fitbit a quick clean anyway. And then I attached it to the charger before connecting to the plug (as someone stated in the comments) and it started charging again.

[simonerosa]

Legend, thank you, . It's now charging!!🎉 #5 did it

[TheCablebill]

Skin oil. Wipe with soft cloth (preferably microfiber) with a dab of isopropyl alcohol. I need to do this every 2-3 days. Inconvenient, but reliable. Am I especially greasy?

[maggiejohnson]

Oh no, have to buy a new charger, because I tried every other thing he mentioned. Got it for Christmas & today is March !

[pacoescriba]

You can solder a very tiny small ball of tin-lead over the broken pin. In my case, it's working perfectly now. Of course, I've order another cheap chinese cable, because it's a temporary fix.

[boitelait]

Why do we have to do all this stuffs to make it work?! This scrap is not working after 2 years only. That's it. I'm fed up of this watch. So disappointed...😢 By the way, thank you for the video!❤