BMC Helix ITSM: Webinar - Adobe Flash Notifications

Webinar Index
00:14 Agenda
00:52 Overview
03:17 Personas Affected
05:47 BMC Upgrade Recommendation
07:25 AR System Platform Upgrade
09:24 CMDB Flash Removal Details
17:55 ITSM Dependency
21:08 Service Request Management
26:58 Troubleshooting
27:57 References
28:29 Summary

References
Comprehensive List of ITSM 20.02 Enhancements (for Each Component)

BMC Remedy Product Announcement

Knowledge Articles

New CMDB UI BLOG

BMC Amigo Program Overview

Adobe Deprecation Announcement

Troubleshooting Guides
• Digital Workplace