Shopkeeper's Scams | general awareness | daily frauds | #shorts

Tips for consumers to have a hassle free experience on Product Purchase.

1. Before you buy from an unknown e-commerce company, do some research on them? If you're unsure, don't buy it

2. If you are buying from a site for the first

time, go for cash on delivery.

3. Read the terms of use and privacy policy before making a purchase.

4. Understand cancellation, return and refund policies.

5. Ensure that the e-commerce company's customer service information, such as its location, email, and phone number/ helplines, is available.

6. Understand the product and warranty
descriptions, and see if the material you
need is available in sufficient quantities.

7. Check that the product can be sent to your postal pincode before making a payment.

8. Take a screenshot of the product/ service you bought in case the company changes the price or definition of the product later.

9. Be wary of statements like no trade or refund, refund handling fees, and so on. Companies are required by the Consumer Protection Act to include an exchange, return, or refund if a product or service is defective.

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