Meet The Staff Of India's Most Luxurious Hotel | Hotel India E1 | Our Stories

The Taj Mahal Palace Hotel in Mumbai is India''s oldest and most famous hotel. In a city that is home to the country's wealthiest man, but where half the population still live in poverty, the Taj is where the super-rich come to be treated like the Maharajahs of India''s past. The filmmakers spent six months behind the scenes following the hotel's 1500 strong staff as they responded to every whim and demand with the mantra 'Guest is God'.

With rooms costing up to £9000 a night, this film follows General Manager Gaurav and Executive Housekeeper Indrani as they spend days making checks upon checks for VIP visits to the luxurious Tata Suite. We meet long-term resident Maria who spends six months of the year living in the hotel, we join oil trader Captain Bhasin as he hosts a cocktail party in his suite served by his English-style butler Melville; and Mr Chaskar, who has been in charge of the hotel''s mini-bar service for 42 years.

This film was first broadcast: 27 Aug 2014

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[virginiawestcot]

Excellent Excellent video!! This viewing into this luxurious hotel was done with Class Respect and Grace.
One of the Best documentaries I have seen in several months. A sincere Thank You to everyone involved with this production. Well Done!

[kynthupsyon]

Tears rolled from my eyes hearing harshad cleaning the bath tub for the others but never get a chance to use even given the chance he wouldn't that shows how humble he is towards his works. Salute to him

[Mod]

Please read the stories about how brave this staff was during the terrorist attack on the Taj in 2008. They risked their lives to save hundreds… including Chef Oberoi. They aren’t just extraordinary employees, they’re extraordinary HEROES.

[glennhoddle]

Every staff here was awesome but seriously, *Mr CHASKAR is on another level.*
He is *a role model* for all hospitality service personnel around the world.

[rahulahuja]

Mr. Chaskar, what an absolutely delightful guy. Not sure if he is retired as of date. Would love to go and pay him a visit. He is one celebrity in his own right. Love him!

[CDGMR]

Mr. Chaskar - The mini bar manager with 42 years of service got me in tears when he went to make the coffee for the guest.

[monapurvi]

Mr.Chaskar My Dad(I never feel 61, I feel I m 16) And Mr.Jalinder Chaskar My Bro😘💕

[BioSafetyLevel.]

For Mr. Chaskar to be so kind as to bring the camera crew to his lovely home is a level of hospitality I strive for. What a beautiful person and wife & family.

[tomthounaojam]

Have been working in Mumbai for donkey years now, and have seen Taj so many times from 26/11 till now, but never been inside so the time has come to make a visit and say "hi", Taj is a living history and Three cheers to Our Stories for bringing their stories. Thank You.

[littleghughu]

Mr Chaskar one thing i learned from you is Never show tiredness to the family well done Mr Chaskar you are an inspiration ⭐️⭐️⭐️⭐️⭐️

[devaputran]

very less people are thankful to the place from where they earn their livelihood but the lady from an underprivileged, who are severely neglected in and around taj has got that common sense to thank that place for giving livelihood, Simply great.

[coffeeteaormeify]

I salute each and every staff of The Taj....I loved watching this story....Keep it up Taj team..and Mr. Chaskar, proud of you. The fact that your entire village was happy for you is a lovely lucky you come from an era where relationships mattered....thank you for sharing such a warm and a wonderful story

[rheam]

Dayum this is straight out of a novel. Life of the rich is a completely different world.
Ps- Mr Chaskar is someone I could talk to all day! Cheerful with an amazing personality

[shonaroan]

A very touching video. I was happy to see the pride in the employees for the Taj and for their work and is nothing more beautiful in pride in your work Mr Chaskar - Thank you

[lisaloumarks]

I love this hotel. I never stayed as visited Mumbai as a backpacker but the cool comfort of the marble bathrooms, the care and concern we got because we were two young girls travelling and the kindness of the staff was amazing

[chelin]

Wow! The pride everyone wears as employees of this hotel is remarkable! The sense of duty to make every guest to experience something new and beautiful is unparalleled.
I wonder how one tip, when it takes teams to achive such pleasant stay.

[mishzguafa]

Absolutely amazing documentary. I can feel all the pride within them. Well done to all the team.

[patriciafuchs]

Amazing to learn of the opulence. Traditions, care and beauty of this hotel. I am awed. It truly is a passing of an era.

[whakjob]

i like the last line of the general manager, I'm an English speaking Secular minded Indian and know that many of our traditions are defunct but I still celebrate all of them and regularly go to temples, mosques and churches, It's just something I grew up with and can't get rid of so to speak.

[ketakigoraksha]

I absolutely love this documentary series abt the Taj, had watched it a few yrs ago. Loved watching it all over again ♥️♥️
Thanks for uploading👍