Royal Caribbean Q&A LIVE!

Have a question about your Royal Caribbean cruise? Want to talk about the latest cruise news? Matt is answering as many cruise questions as he can LIVE with you!

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[hamptonhowle]

I love small ships especially enchantment. My favorite aspect is the pool deck layout. You can see the ocean no matter where you stand, on the big ships you can’t see out unless you go up top. I also love the windjammer every seat you can see the water unlike the big ships were only some tables have ocean views. No elevator needed in this ship!!!

[larrywaller]

On Star CLass - I think the Playmakers and Jonny Rockets limits are to prevent buying stuff for other guests. They don't have a limit if you order to your room. However, I don't think they should be using the same limit as the regular unlimited dining. $25-30 seems more reasonable.

[madlorraine]

19 days till Symphony! So glad the pier in Puerto Rico should be done!!

[katiekendrick]

My friend and I will be on Utopia in 4 days! A new ship and a new adventure! 🤩🤩

[nismail]

@Matt, following up on one of your comments referencing the changes to Star Class benefits. Specifically, surcharges on 6 specialty dining venues. I decided to reach out to Vikie Freed at Royal Carribean on this topic to share my frustrations on these surcharges. She and I connected this morning, and she assured me that there are no surcharges being added to the Star Class suites. In other words, there are no changes to the Star Class benefits. I wanted to inform you of this immediately.

[ilianneseide]

Going on Oasis of the Seas end of March. I can’t wait 😌

[juliedionne]

206 days to Alaska, Aug 10-17/25 on Serenade of the Seas. What are shampoos and body wash like in this ship?

[mrsgupton]

We were on Enchantment in September, it is a small ship but one of our favorites.

[roccosapareto]

Just went on voyager of the sea. The food in the main dining room was great but the buffet left much to be desired. The same food every day. Most of it was luke warm or cold when it should have been hot ....also very little for diabetics ...lots of carbs and lots of beef dishes which I don't eat. How about a turkey burger for those of us that don't eat beef or pork !

[betoepa]

Darn missed the chat. Can you make a video on how kids can maximize their trip on Icon or most any RC ship? Thanks

[mat_mjb]

220 until Utopia, but only 109 until we’re trying Celebrity for the first time.

[ritagivens]

How does Royal choose a name for new ships?

[Islandcollector]

G'morning Matt! Sorry I missed your live, but i have a QUESTION. I know some classes of ship will actually let guests access the helipad at certain times. Is it only certain ships? Or does this apply to most, or all RCCL ships?

[taleahaowens]

Any suggestions for hotels in vancouver, love you lots sir

[Brad-ktlw]

Last live chat until voyager of the seas!!! 3 DAYS!!!

[robertcooper]

If you add a Royal Caribbean gift card to your onboard account as a payment method once you get onboard, do you have to use all of the gift card or will the remaining balance be transferable to another cruise? (Since it’s a gift card)

[danielnormand]

I miss the question and answers. I do have a question regarding names on your booking and your passport. I know that one of the rules the name on the booking needs to match with the passport. Here's my problem. The travel agency I booked the cruise with their software could not add all of my given names so the booking is missing a given name that is on my passport. Will that be a problem to board the ship?

[michaelweaver]

We are traveling with 4 different families is there anyway we would be able to sit together at dinner?

[angelap]

We are going on the Icon, in July. How is the Icon for people with mobility issues? I have asked this question before and I have got no response.🇨🇦

[pattyannlewis]

I'M A ROYAL CARIBBEAN CASINOROYALE MEMBER. NEXT ONE MAR 1, 6-DAY TAMPA ON ENCHANTMENT OTS. QUESTION: AS OF 2025, HAS THE BUFFET BEEN BANNED. ALSO, CAN WE STILL REFILL OUR REFILLABLE WATER BOTTLES IN BUFFET WITH WATER AND/OR TEA? THANK YOU