How to open and close the pumps on our bottles?

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Some of our products come in a bottle with a pump, which is locked when you first buy it, in order to prevent the product from leaking. 🧴

In this video, Philippe, cofounder of Oneka, shows you how to open the pumps of our bottles. This process only involves two simple steps: tighten the neck securely and turn the upper part of the pump counterclockwise.

If you have to carry your bottles, it is also possible to close the pumps so you don't make a mess. To do so, simply press the pump - be careful, product will come out - and turn the upper part of the pump clockwise.

Products mentioned in the video 👇

About Oneka 🌱
Through Oneka, Philippe Choiniere and Stacey Lecuyer, the founders, want to have a positive impact on people's health and the water ecosystems. Oneka’s all natural personal care products were created out of a respect for our water sources and the many organisms that help clean and purify it along its way. Rather than causing damage or polluting; Oneka products work WITH the elements of nature. We do this by using certified organic and wild harvested herbal extracts to nourish the hair and body without the use of sulphates, parabens, or synthetic fragrances.

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Thanks. You’re the only one that explained it correctly.😊

jeangibson
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Thanks! I've been fighting with these for years

jasonmiller
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Thanks bro.. You saved me from frustrating situation.. 😅😊

shakthy
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Thanks for highlighting that the cap must be tight. 😊

marlene
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How simple for me to just tighten the cap down. It worked. Thanks.

sandrajanvier
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Can't believe I had to learn a tutorial on how to open my own shower gel😂💔😭

arithegem
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Despise the pump, if the product is anything less than fabulous. I will nor buy again

lindastohs
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Why open many bottles to show how to do it.

Phjghh