My Cartier Love Bracelet fell AGAIN & I almost LOST IT | Update

Hi guys! today we have a video that I was not planning on filming but here we areeee, sadly my Cartier Love Bracelet keeps getting loose and falling and I am not sure what to do, is anyone with the new system having the same issue? would love some insight 🤍
xX Lou

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[NancyKing-wi]

My understanding is that there are three versions of the Love bracelet. The original with the screws that come out, an updated version where the screws do not come out, and then a very recent version (within the last year or two) where the screws don’t come out but also have a safety built it where each turn clicks into place. That is the version I have. When tightening or loosening it’s not one continuous turn but rather short turns until it clicks, and you can hear it. It’s supposed to stop the exact issue you are having. I too am in the states so things could be different here. I understand your attachment to your own piece and the frustration you are having. I would recommend going to another boutique and getting a second opinion. Even if that means some traveling.

[annamarianowak]

I got my LOVE bracelet oryginal size in white Gold with 1 diamond in 2021, as a 5-year anniversary gift and since I love this design simplicity and watched all possible online reviews decided to go for the CUFF verssion. Could not be More happy !! No mechanism system or any possible losing problems in the future. If we pay sooo much money for the special piece that has sentimental value we should NOT worry to lose it so easily.

[llovesluxe]

This I why I bought the cuffs - also so I could easily remove since I don’t usually leave jewelry on relaxing at home. I love the ease of wearing them.

[geisyveloz]

Hello, you should not have to tighten it every day. My husband had the same problem about a year and a half ago he took it in to Cartier and they sent it out. He got it back within like two weeks and they fixed the problem. We are in USA. He has never had that issue again.

[nv]

A customer should not have to constantly repair an item. They make it difficult for you to just replace stripped screws.

[despinanewman]

I have 3 love bracelets with the new mechanism and this happened to all 3! I took them to the boutique and they sent them out for me and had them back within 6 weeks, not 6 months. They shined them and replaced the locking mechanism for free. They looked literally brand new! It has been almost a year and I haven’t had to tighten them since! Just drop them off and they will be like new, don’t risk it!!

[mllefox]

I'm so glad you're talking about this because mine is not even 2 years old and I can already feel it getting loose. I have to tighten it once every two weeks, the first year I just did it once every 6 months. I really don't feel like this is normal, and the customer service takes way too long for the price we pay! We should get premium service ! Please keep us updated on this. :)

[IvetParris]

As a person who use to work with jewelry I can confirm all the comments. You need to have it send to repair center. This is a quality issue! Go back to Cartier and demand the service they own you. So weird that they didn't do it already.

[Pwebbm]

I know solid Gold wedding rings and watches wear down over time from the sweat/salt in our skin and the friction. You love your bracelet soo much❤it’s worth it to send it off so it’s secure. All things wear over time if used and enjoyed.😊 Its frustrating to have the hassle especially since youre so busy and wedding is coming next year.

[susanjoy]

Thanks for posting this! My love bracelet is the same as yours. Bought it two years ago and it only needed to be tightened every few months or so. Now I’m tightening it once a week - so same this is happening! The concept of the design should allow us to wear it with security and peace of mind! We should not have to carry the screw driver around with us or use some sort of glue fix! Very frustrating. I like the idea of having an independent jeweler look at it. I’m not anywhere close to a Cartier. Bought it on a trip.

[perthfanny]

Lou I know it sucks but you are probably better off asking for a new bracelet with the new system. This will save you a lot of mental stress: you won't have to wait, you won't have to stress out about it possibly falling off, ... I know the one you have right now has sentimental value but you will make new memories with the new one too!

[Christine-iwdo]

Wow 😮 So sorry to hear this… I have three and have never had an issue . My original I did take back recently and they shipped it out to have the new screw mechanism changed but no issues. I never take mine off where as my friend takes hers on and off ! I think that puts wear and tear on it. My SA is wonderful and so accommodating- I periodically take them in to just be checked and cleaned . I hope this situation gets resolved

[kathythompson]

I agree with you. That is way too much money to worry about it falling off. What a hassle to tighten it every day. For that price it should be worry free.

[fantasy]

It's been two months sice you uploaded the video, but as someone who is studying jewellery making and goldsmithing I wanted to drop a word :) I guess the vibrations caused the wearer's movements and impacts with something else can cause the screws to loosen, it is normal, and the fact that you have to keep screwing them back might ruin the screw threads and the thread in which they sit inside the bracelet. Gold is a softer metal, after all. I think having an independent goldsmith see it would be a good idea, they have experience and knowledge in the field that a sales associate cannot have, and are not limited by the brand's policies and interests, so they can come up with a different but better solution. Even if they will have to modify the closing mechanism, you will still keep the bracelet that is important to you. Hope this helps!

[meaty]

Mine fell apart too and it was SUDDEN. Thankfully I was just walking around my house. Too much anxiety for something so expensive

[corikay]

You are so lovely! I hope that Cartier can repair and not have to replace this LOVE bracelet! I understand that it is sentimental and each mark or scratch is part of its story! Fingers crossed for you!!!🥰💖🥰💖🤞🏼

[coquettenatalie]

I got the new mechanism put on mine and haven’t had any loose screws since! Definitely have them fix it! They have amazing customer service. Good luck!

[AyakoLuckySeven]

I got my bracelet a year ago with the new mechanism. The new mechanism clicks every time you turn the nail a little bit. If you don’t feel this constant clicking, then you have the old one. Ask to see a new love bracelet in store and try to turn the nail your self so you feel if you have the newer or not. If you have the older one, ask to send it to Paris.

[LeraV]

I recently (like 2 months ago) got the thinner version of the love bracelet and mine isn’t two separate halves. It has only one built in screw on one side and the other side is just like a door hinge so it stays together on one side even when it’s off. But when I got it, the Sales asssiate basically implied that it would break eventually…and kept bringing it up, it was very strange.

[tourdetiendasconmaria]

Hi ❤ Where is tea/coffee set from? Is so beautiful