Doug DeMuro's Range Rover changed CARMAX & YouTube forever!

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is a guest we’ve been waiting for for years.

speedmayhavebeenafactor
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Doug saying "Bumper to Bumper Warranty" will forever be etched in my brain

condoreo
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Worked for Carmax for a few years and used Doug’s Range Rover experience as a selling piece for Maxcare many times.

JoeySmith
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I bought a 2014 Audi S6 from carmax last year. Paid 3400 for Max care. So far that has covered a transmission replacement 20k, secondary water pump 1800, ride height sensor couple hundred. The latest job is the replacement of both turbos, throttle body intercooler and supporting components 15k. The warranty is worth its weight.

JariusBellamy
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These articles and videos were so huge. Changed the way we looked at documenting car ownership online.

EdBolian
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That's how I remember Doug. I remember thinking "I'm willing to bet they're going to pay more than what they sold this Range Rover for." And absolutely thought it was because of him that they stopped selling the warranty

AlainSTO
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I didnt recognize doug without his second undershirt. OGs know.

jwilliamsNY
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I bought a 2006 BMW 325i from Carmax 11 years ago and emailed Doug about the specifics of the warranty. He emailed back which was a shock at the time. $50k in parts and labor and I am still driving the car daily. Best $3k I ever spent!

asrquik
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I was a guy who literally saw these videos and went to Carmax and bought a Range Rover with MaxCare! Love mine to this day.

audioisgood
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I was counting down the seconds until Doug brought up Nantucket

FVPS
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There is absolutely still crazy stuff at carmax. Oftentimes you will find cars that have only existed for a month or so. There are plenty of crazy exotic cars and limited edition ones as well. I think the craziest I've seen is an Alpina B8

girthycucumber
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I've got one of those MaxCare stories! I bought my wife a 2016 Nissan Rogue SV AWD from CarMax in 2018. I bought the MaxCare warranty on it for $2200. Four years into the 5 year/125, 000 MaxCare warranty, the ole reliable Nissan CVT blew out. $300 out of pocket to replace a $6500 CVT transmission for an AWD Nissan. A couple months later, I get an AirBag warning light. Take it to the Nissan dealership, and again, $300 for a $4000 driver's seat back (yeah, that's freaking ridiculous). Now, the car is out of warranty and I'm scared to death it's going to die on me BUT I think I did well considering since I paid $2200 for the warranty and used over $10K in repairs on it. That's the ONLY time a warranty has paid off for me but it was certainly well worth it!

wcareyphoto
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I'm one of the first buyers of "Plays with Cars". It's still on my kindle... Great to see what Doug's accomplished over the years. I've owned an '08 RR HSE since 2013. 202k miles now.

peteweishaupt
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I grew up watching your story, and when I got out of school I bought a used 2007 Range Rover L322.

Then I gave it to my mom who still drives it daily. We crossed 200, 000 miles a few months ago.

It’s been in the family now for 6 years. Heated steering wheel and heated seats still working too.

Carswithxavier
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Doug on VINWiki discussing one of my favorite YouTube series is a wonderful experience! What a treat. Thank you for taking the time to share this with us all

lavidawithjoey
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Not long before I worked at a BMW dealership as a technician, CarMax replaced a S65 motor from a E90 M3. Roughly $65k bill for a brand new engine.

conneradams
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Once every 6-9 months, I will go back into Doug's YT videos and select the Range Rover/Car Max videos as I still get a good laugh watching them.

bkeen
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As someone who works for Carmax, it's cool hearing the story. Our managers still tell us that to today and use it to encourage customers to buy it. I just sold a Macan GTS a few weeks ago, guy bought it, and already has the front oil seepage that happens on them, happening to his. That's what MaxCare is for! You and that Range Rover really did transform the way the company works as a whole.

devonmacko
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I bought a 2016 Jagaur XJ from Carmax, specifically becasue of Doug and the Carmax warranty. I bough the 5 years / 125, 000 mile coverage, so essentially 85, 000 mile warranty based on the car's original mileage. I paid $4800 for the Carmax warranty, and so far Carmax-covered repairs have totaled $15, 500 in less than two years. When Carmax techs can't fix the problem, they send it to the local Jaguar dealer and cover all costs. Still an amazing deal, and there is NO way I'd own an 8-year old Jag without it. Thanks Doug!

scottcantrell
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Daddy Doug!! Top 5 guest all time. He is on the Top Level of story tellers imo

tylert