Making our pets at home -- Aquatics

From the moment they arrive, to the time they leave with a customer; the fish in our care are made to feel at home every step of the way.

From the moment they arrive, to the time they leave with a customer; the fish in our care are made to feel at home every step of the way.Watch our video detailing our fishes' journey, including feeding, caring for any poorly fish and the training our colleagues go through. We ensure that all pets are cared for in accordance with the 5 welfare needs, and are proud to work with the RSPCA.

[epicRMiddleton]

Anyone else tempted to get a job there just to show them how it should be done?

[almason]

ive been keeping fish for well over a decade and i mostly buy the unhealthy fish from PaH (and not one staff member has ever refused me sale) so that i can treat them at home and get them in a good tank. ive always had a soft spot for fish and i know the likely fate of the ill ones if i didnt take them :/

[ranjeetbains]

In Derby, they are in awesome condition, I sincerely am grateful as to how well they're kept. Thank you.

[beverage]

Go on joel. Used to work at pets at home for 3 and a half years with this guy and he knows his stuff.

[epicbosscow]

My local pets at home is great. The workers recommend fish and ask many questions to ensure the fishes new home is safe. I have been refused a fish once due to having a newish tank. These comments may be true but not for all shops

[Villanelle]

I just went to know how the water in all the tanks at my local Pets at home is always crystal clear!
No matter how often I do partial water changes my 100litre tank never looks as clear as theirs! And it has lots of filtration with only a siemease fighter in there 🤷‍♀️

[sunthegamer]

The Pets at home I go to is nice and the fish are well and the water is clean and lovely

[christophercooper]

What a load of BULL! I've been to pets at home, and seen employees laughing at the fish eating one another?!?!?!

[adeaneify]

Great video! And I used to work with it's star!

[Beth_White]

This is one of the worst places to buy fish, they never look after them like they say in this video. Best thing to do is find a local aquarium shop and support your local businesses. Chances are your local businesses have far more knowledge on the subject and can advise you better. Oh and their fish will be in better health giving you less chance of taking home an ill fish which you need to buy medication for. I've done this for the past 5 years and haven't had a problem by going to local businesses, but I've always had a problem when I go to pets at home.

[bunniesandbubbles]

You arent supposed to put the water from the transport bags into the tank. UGGGH. Have you even heard of the nitrogen cycle?

[kieroncraig]

my local PaH has electric blue rams listed as "easy" to care for. when they certainly are not. the good thing is that they do have size charts for each type of fish they sell, so people know what to expect. they also ask you thorough questions before selling you the fish.

[michaelhunter]

Every time I go to pets at home, there's always dead fish in the tanks, and staff seem uninterested.

[HobbyTVMarc]

Hey, , , good day! I just want to ask permission if can I use this Video on my channel because I'm making content on Reliable Pet shops that you can Ensure that your Fish are healthy and properly treated! Of course your petshops will be one of the Highlights on my video! Thank you

[jasonpgarforth]

When I saw the guppies I immediately went 'aww'. I used to have guppies, most of them offspring from the guppies we bought at pet shops such as pets at home in Rotherham and the pet store at Wentworth garden centre. The guppies we bought lasted a while, and they had babies, and the babies lasted even longer. I feel like it depends on the pets at home you go to. The one in Rotherham is very good, as is the one in Fox Valley. The only issue I've had with the pets at home in Rotherham is the fact that once there was a dead fish on the floor. I felt sorry for the fish, I mean I was young at the time, but the staff quickly sorted it out, and I've never had any incidents like that since. For anyone buying guppies or thinking of buying them, they are extremely fragile fish, and they do need looking after properly. But, they are very active if they are healthy and they are really cute.

[awesomeaimee]

+Pets at Home Hi I've got a question.... if all this important stuff like stress medicine and knowledge of your fish is so important why do you not tell people when they are buying a fish. Now I know if you get a fish or any pet you would do your research but online not everything is correct, so you would expect the place you get your animal to give you the correct info. I'm sorry but all across Pets at Home shops your staff says the wrong things about your fish. Sometimes ppl are told to get food that is bad for that type of fish or even the wrong tank requirements. I would also like to say that I have seen in your tanks that fish are dead, dieing or even starving cause your not feeding them or not doing it properly. I would give you advise before highering an volunteer to make sure they know what their doing

[katemiller]

I went to pets at home and saw many fish that were dead 9 in a

[Koke-Girl]

The pets at home near me is amazing because they are more on the job and everything is very clean. But obviously there might be other PAT that might not be good

[bobhill]

well i regularly shop at the pets at home near me, and I'm sad to say they don't show much care for the shrimps and fish, if seen the odd live fish in the bottom section where the water pumps are, iv seen dead shrimps decomposing in tanks with fish, and fish that do not play well with shrimp, iv pointed these issues out in the past and I allways get told the same thing, don't worry about it I'm sure someone will fix the problem, but a few days later upon returning to the store nouthing had been done to fix the problems, it's why i no longer but live pets from the store i only buy aqurium supplies now

[wildhorses]

I got a fish from u 5 years ago and I still have it