How Amazon Is Delivering Packages Faster With The Help Of Generative AI

For decades, Amazon has set the standard for fast package delivery. When Prime launched in 2005, two-day shipping was virtually unheard of. By March 2024, 60% of Prime items were delivered same or next day. Now Amazon wants to push that number even higher, using generative AI, despite concerns about energy and cost. CNBC got an exclusive look at Amazon’s use of generative AI to optimize delivery routes, make more intelligent warehouse robots, and better predict where to stock new items.

Chapters:
2:14 Two-day to same-day
5:51 Robot revolution
9:18 Predicting orders
12:11 Routes and personalization

Produced and Shot by: Katie Tarasov
Edited by: Evan Lee Miller
Supervising Producer: Jeniece Pettitt
Animation: Christina Locopo
Additional camera: Andrew Evers, Lisa Setyon
Editorial Support: Annie Palmer

About CNBC: From 'Wall Street' to 'Main Street' to award winning original documentaries and Reality TV series, CNBC has you covered. Experience special sneak peeks of your favorite shows, exclusive video and more.

Connect with CNBC News Online

#CNBC
#Amazon
#GenerativeAI
#AI

How Amazon Is Delivering Packages Faster With The Help Of Generative AI

[deep.space.]

None of that is GenAI. Most aren't even Deep Learning, nor Machine Learning. These are just traditional AI optimization / search / path-finding algorithms.

[nikolastanojevic]

So they just say "generative ai" in front of every tech they already use and now it's much better?

[KylePapili]

I’m pretty confident no one involved in the production of this video knows what generative AI is

[UK-beos]

I don’t see the use of Gen AI, This is all just done on conventional methods so really no big deal. It’s just called digitalization

[ucfj]

That reporter is like "is this genAI" & guy is like "lady, that's been here for 20 years"

[rossjbolla]

Really sick of how freely and loosely we use terms like "Generative AI"

[AlbrechtChristoph]

Every crash/collapse brings with it an equivalent market chance if you are early informed and equipped, I've seen folks amass up to $1m amid economy crisis, and even pull it off easily in favorable conditions. Unequivocally, the collapse is getting somebody somewhere rich.

[thunderbm]

This absolutely exposes all these management people. They just chase hypes without any real leadership. What the hell is generative here ?

[justinbarnes]

Drink every time they miss use the phrase "Generative AI"

[kingjo]

All these high level directors and employees at Amazon discuss these righteous and idealistic ideas on how increasing efficiency with AI will reduce the burden facing their workers. Sure, it might reduce the driver’s route distance or decrease the time it takes to package an item, but for every second AI helps save the workers, Amazon is going to tack on one more second to their employee’s workload.

AI should be improving lives, but instead it’s just increasing profits, as usual.

[robelbelay]

None of this requires generative AI, this is just computer vision and standard machine learning they've always used. What is this reporting?

[AliciaSalvadore]

"Al isn't coming for human jobs" Personally, I think people should stop saying this, even as a joke or with the "yet" on it. There's no value in that narrative. It WILL take a majority of jobs, possibly by the end of this decade, and we need to start preparing for that eventuality, right NOW! I lost my career path to Al last winter, and I know half a dozen other people who've also lost jobs to Al since last year! This IS coming, and the longer we delay adapting our society and economy, the more unfair it will get. but for my robust investment portfolio that I'd built over the years with my financial advisor, Abby Joseph Cohen, I'd be hungry and homeless

[wallsink]

I still appreciate all the hard work humans put into getting stuff to me much respect folks ❤

[justrandomthings]

AI is the new buzzword like cloud computing and machine learning from a couple years ago.

[kroto]

The title is misleading and should probably just be changed to AI instead of generative AI. The only thing they mentioned about their usage of generative AI is that "Generative AI predicts where to stock new items by linking them to similar products."

[ScreenProductions]

Soon packages in 30 seconds or less

What a time to be alive! 🎉🎊

[ankhyo]

The key to sustainability is permanent underground infrastructure that includes an automated delivery system similar to the old vacuum tube capsules used at banks and old office buildings.

[danielamorue]

This sounds more like Business Intelligence using Machine learning.

[ckjrandom]

I ordered an office chair, Amazon delivered a sink today, thanks AI

[Anthony-lw]

Hit 200k today. Thank you for all the knowledge and nuggets you had thrown my way over the last months.started with 14k in last month 2024