How to fire toxic clients

[kirs]

I am feeling drained, abused and used just from 1 client. I wish I could ignore them forever. I don't need their money if it comes with a side dish of abuse -- and they're usually always the lowest paying clients. They take away time from my ideal clients. Some people are bullies who just want to spread their pain to others. No matter what you do they will find fault and abuse. I'll eat the bad review and get 5 more positive reviews to overshadow it. I did not become my own boss to be abused by a toxic client.

[JAYFULFILMZ]

It’s crazy how we literally all go through the same thing with clients no matter how different our businesses may be! I’m a freelance Videographer/Cinematographer & I can relate with literally everything you said! As I grew mentally & financially I wanted my business to naturally do the same so I’m now in the process of only working with clients that make me feel good about working with them & not get anxiety from the thought of having to spend 15 hours or more with them on a 1-2 day shoot smh

[ygfshark]

I just wanted to come back and say thank you. I watched your video last night to mentally prepare myself to fire a client, and I did it! I remained kind, professional, and informative, all while being firm and specific on the behaviors that weren’t appropriate for the context of his session. You helped give me that clarity and I could not agree more about making space for ideal clients! Not only do I have one less non-fit client, I have also gained the space and energy for 5 best-fit clients. Thank you.

[realtorchic]

This just helped me be OKAY with doing the firing! I'm a Real Estate agent and everyone I asked said keep them for the commission....but....I do love myself more, I have anxiety now because of this customer. She just is static energy, plays crazy, does weird things that don't make sense to sellers....just too much....so thank you!

[chimeraboo]

I just fired my first client. The toxic client characteristics you described are them to a tee. I tolerated a lot with them, calls on Sundays, calls on vacations, trying to use me to train their staff, devaluing my work... I have given myself peace by cutting them off & freed my schedule for my higher paying clients who respect me & my personal & professional boundaries and appreciate my professional advice.

[onthegocode]

This is such a great video! I have been freelancing for around a year now and I have had many difficult clients. As said in the video having a difficult client can be draining. For me having 1 difficult client feels like working with 5 regular clients at the same time. I have now gotten to a point where I can say no to bad clients and if you are starting off think of the bad clients as growing pains, they will come but you will outgrow them.

[rebecagordon]

My business is less than a year old and I’m figuring out how to fire one toxic client who I’ve had since the beginning. They demand so much from me and pay me less than all my other clients, and I can never seem to keep them happy. I’m not confrontational at all so it’s very hard for me. This video helped me so so much. Thanks for making this.

[dimeythebest]

Thank you! I’m dealing with firing a client now. This was very helpful

[sanne_v]

Such reassuring advice. I have a client that is refusing to pay after two months of reminder emails, and finding myself very, very drained after communicating with them.

[Papalugnut]

I needed this today! Self love is so important and reinvigorating! Thank you for this video 🙏

[peng]

This is reassuring.. just had to drop my one and only stressful client and the anxiety has been brutal. Am a cleaner and suddenly found myself being a housekeeper and then a caretaker of the house and terrible communication of expectations which kept me constantly on edge. I have been feeling so guilty for needing to drop them as a client but this video is seriously helping validate my decision.

[Luckyou]

That’s great advice! I’m struggling so much with this one client... he’s Impossible, it’s so hard to communicate with him. I put him on silent mode in WhatsApp because he always texts me late at night and on sundays... I’m firing him next month for sure but I honestly don’t wish him as a client for anyone. I’ve known him for 6 years or so and he hasn’t change at all, he gets worse by the years. Anyways, enough with the rant. Great video 👍

[AndySo]

This is so true. I had to fire my only freelance client I did graphic design for 4 years. I can look up any toxic client video or blog and it's this person I'd been working for. Luckily I don't need them as I do this for a day job and I have moved up over these years. I no longer freelance for anyone, it's just going to be my day job I punch in and out of.

[nadiacavallini]

Thank you! Of course, the circumstances to do this may not be ideal, but I think I really needed to hear this!

[whitneyhesmer]

I can’t tell you how helpful this was. Thank you ❤️

[barnabaskalydy]

Great video, I absolutely agree with you.

[jacquelineellis]

Getting ready to fire a long time client....thanks for the video.

[SevenAnomone]

Clients who use you. I would appreciate a vlog on that. :)

[laurenmichelle]

This is beautiful, thank you so much 🙏 love the idea of setting a bench mark for when to do it! It's empowering when it's at a phase where you kinda gotta keep working with them a little longer but just being able to declare that this is temporary is incredibly uplifting. Thank you!

[superespiritual]

This is what I needed to hear, thank you!