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Smart ticket escalation matrix
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#kaptureCrm #Smartticketescalationmatrix
Eliminate long ticket queues by assigning the tickets to the right agents in one go.
Kapture allows you to build an efficient ticket escalation workflow on your own that eliminates to and fro transfer of tickets from agent to agent.
Resolve tickets in one go with Kapture!
Eliminate long ticket queues by assigning the tickets to the right agents in one go.
Kapture allows you to build an efficient ticket escalation workflow on your own that eliminates to and fro transfer of tickets from agent to agent.
Resolve tickets in one go with Kapture!