This Hotel is Firmly Stuck in the Past | The Hotel Inspector Returns

The Godolphin, owned and run by 71-year-old Margaret. Despite her efforts, the business takes a dive and the hotel relies on cheap bus tours to keep the hotel afloat. If Margaret is going to continue the way things are going she's going to have to sell her hotel.

This film was first broadcast: 2014

Alex's mission is to salvage some of the worst run establishments and help their owners turning their flagging businesses into profitable ventures. Hotel Inspector Alex Polizzi revisits some of the struggling hoteliers she helped previously.

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[laurenbendik]

‘Are u making a profit?’ ‘I shouldnt think so for a moment, lovey’ 😆. Bless her.

[ItsAdcro]

She comes across very likeable compared to a lot of the others we’ve seen

[anniemac]

Margaret closed her doors for the last time on 2/11/24 after 4 decades of running the Godolphin Arms so she did OK after Alex's help.

[jessieb]

“To sample Muff’s package”…..just call her Margaret. Ya killin me with the innuendo’s.

[jeffjay]

I stay in budget hotels stateside often. I can handle no coffee in room and just a simple bar of soap. But to charge for WIFI is my breaking point.

[benzaiten]

even when the decor was outdated, everything was immaculately clean so you know she already had a huge advantage over some other hotels Alex visits.

[EuroDC]

What a lovely lady. Clearly hardworking, decent and generous to a fault.

[liamcollinson]

I really like the owner and the fact the place was just a little dated but actually clean is so refreshing from the normal pigstys alex sorts out

[maireadheffernan]

What a lovely lady, she has a good heart.

[ttxjibe]

Margaret should be the patron saint of hospitality. 
Such a nice woman, I really hope her hotel survived :) 😍😃😍

[garryhastings]

Love to watch her motivational skills and sheer talent to these series. In one episode she admitted to being a Virgo, the perfectionist and attention to detail detective I too share that star sign and get some comfort knowing I'm not alone.

[louisasellek]

I hate places changing for wifi. Factor extras into the room price.

[sophie_penny]

Well this will help with my motivation to clean the kitchen :D love Alex so much.

[missredumbrella]

I stay at a lot of hotels and if i was to be charged for a extra towel or wifi I would not be happy

[alexander.augustus_]

Alex is so funny. I need her to come and sort my life out haha

[BubbleLandia]

What a sweet pea! 2014 seems like such a different time now. 20:28 When the male guest arrived, I really had to question if the show was manufacturing this name situation 😆

[KimberleeMelissa]

It's so frustrating seeing her undercharging, consistently!

[karentrillo]

What a lovely lady. So full of character

[julietebbs]

I really hate seeing towels on beds.They belong in a bathroom.Ive never had guests asking for extra towels

[MariaWerner-sfef]

I don’t understand how she could have gone on for years operating at a loss? And then knocking down the prices when she had the surfing schools there, and a chance to make money?