Network Administration and Help Desk Interview Questions and Answers All in One

Welcome to complete package of Top Interview Questions and Answers related to Network Administration and Help Desk job positions.
The purpose of this video is to combine two major factors required to be successful in acquiring of IT Jobs, specifically related to this field; thus merging of two separate videos.

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Welcome to complete package of Top Interview Questions and Answers related to Network Administration and Help Desk job positions. The purpose of this video is to combine two major factors required to be successful in acquiring of IT Jobs, specifically related to this field; thus merging of two separate videos.

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Helow friends,
Welcome to complete package of Top interview questions and answer related to Microsoft system Administrator and help desk job position.
Q 1. What makes a good help desk employees?
A. Have to the ability to listen and solve problems

Q1 how would deal with an issue that can't resolve or undastund?
A, Ask appropriate questions to get to the bottom of the issue without aggravating the customer.

Q 2. If you come cross a frustrated customer how would you deal with this situation.
A 3 it is important to stay calm yourself and not get frustrated in oder to handle the situation properly.

Q. 4. Have you ever had a conflict with someone and so how did you solve it?
A. 4. A try to provide a minimal conflict situation in which the issue was solved in the professional an courteous manner.
Q 5. How would you rate your shelf from 1-5 based on the ability to solve issues?
A. 5 you rate yourself at 5 if you have previous help desk experience and sure that you can answer any other questions that my follow.