How To Conduct User Interviews Like A Pro (UX Design)

User interviews are an extremely useful technique for gathering valuable insights into your target users. If you're new to UX research, there are several things you need to know before you conduct your first user interview.

In this video, we cover everything you need to get started. We've divided this video into the following sections:
A brief introduction to user interviews
When is the best time to conduct user interviews?
How to set clear research objectives (with examples)
How to recruit interview participants
Choosing a location and gathering the right tools
How to write effective interview questions, including: the difference between open and closed, leading and non-leading questions (with examples)
Tips and best practices for making sure the interview runs smoothly
By the end of this video, you'll be ready to plan and conduct your own user interviews.

This is the fourth video in our UX research series. To learn more about UX research, check out the rest of the series!

This video is brought to you by CareerFoundry, provider of mentored online courses in UX Design, UI Design, and Web Development. Learn more on our blog or discover our courses:

[gambino]

That's really helpful! I have been quite nervous as an interviewer and this will help a ton to practice

[Divinecitizen]

Not taking notes while interviewing is a valid point as we may lose points to ask. It was a informative video and your tone of narrating was interesting and stylish.

[RakeshPrajapati]

helpful explanation about user interviews. thanks:-)

[hailuengdawork]

It is very important and i have learned more about user interviews

[aperson]

Super helpful and well delivered - thank you

[jgdesigner]

Well presented, simple and professional.

[dzmindsetpodcast]

this video is full of important informatins, thanks !

[walterrodriguez]

Really good structure and suggestions!

[thienhuy]

Truly helpful and well presented, could you do more videos about conduct user survey research, thank you <3 <3

[tspaziovirtuale]

Hi, Thanks for the fundamentals of the user interviews. Could you please produce some more videos more about details and maybe some future webinar even. I did understand key concepts but in practice, it is really easy to get lost.

[Anthony-ndld]

Thanks for the video very interesting indeed

[johanguams]

This video is perfect thank you so much :)

[goldenant]

sometimes I get thrown off by leading and non-leading questions. in the "incorrect" example given, you said, "what apps do you use to learn a new language." But what if you screened your users before and already know they use apps for language learning?

[laurennacuers]

30 mins until i have my user research interview. My biggest worry is rushing it and not getting enough rich data, so I'm off the caffeine for today 😆

[RamMorales-hebh]

Apologies I'm a bit distracted with her face. She looks so beautiful! Haha anyway going back to studying.

[foadrazi]

Please speak slowly so that I can understand what you are talking about 😁