Netflix Is Hiring Workforce Productivity Specialist: USA - Remote! Annual salary range: $100K-$700K.

Job Title: Workforce Productivity Specialist
Location: USA - Remote
Job Requisition ID: JR30214
Teams: Engineering Operations
Work Type: Remote

About Netflix
Netflix, with 278 million members across 190+ countries, delivers TV series, films, and games globally. Our mission is to offer a seamless entertainment experience anytime, anywhere.

Role Overview
As a Workforce Productivity Specialist, you will drive productivity and efficiency using Netflix technology. You'll analyze user interactions, identify friction points, and create data-driven insights to enhance the user experience. Collaborating across teams, you'll convert insights into actionable improvements to streamline processes and advocate for better support experiences.

Key Responsibilities

Analyze user experiences, identify friction points, and forecast potential issues.
Develop insights to prioritize improvements and escalate necessary updates.
Oversee support processes for new products and ensure readiness for new services.
Collaborate with cross-functional teams to streamline workflows and support solutions.
Build strong relationships across Netflix, advocating for user-focused enhancements.
Skills and Experience

Strong ability to research and analyze user interaction data (SQL preferred).
Excellent communication skills to translate data into actionable insights.
Experience in user advocacy and cross-functional collaboration.
Technical knowledge to support new product integrations.

Apply today to help drive productivity and improve the Netflix user experience! This position will remain open for at least 7 days.