How To Fix Black Camera On Chromebook

Are you experiencing a black camera screen on your Chromebook? This common issue can be frustrating, especially when you need to use video conferencing apps or take photos. In this guide, I'll walk you through some steps to troubleshoot and fix the black camera problem on your Chromebook.

🌟 Here's How:

Restart Your Chromebook:

Sometimes, a simple restart can resolve many issues. Restart your Chromebook and check if the camera works afterward.
Check Camera Permissions:

Make sure the camera permissions are granted to the apps you're using.
Go to "Settings," then "Privacy and security," followed by "Site Settings" and "Camera." Ensure it's set to "Allowed" for the apps you need.
Clear Cache and Cookies:

Clearing cache and cookies can sometimes resolve camera issues.
Go to "Settings," then "Privacy and security," followed by "Clear browsing data." Select "Cookies and other site data" and "Cached images and files," then click "Clear data."
Update Chrome OS:

Ensure your Chromebook is running the latest version of Chrome OS.
Go to "Settings," then "About Chrome OS," and select "Check for updates." Install any available updates.
Reset Chrome Flags (Advanced):

Type "chrome://flags" in the Chrome browser's address bar.
Press "Enter" and search for "Camera" or "Hardware-accelerated video decode."
Disable these options if they are enabled, as they might be causing conflicts with the camera.
Check for Hardware Issues:

If none of the software fixes work, there might be a hardware issue.
Test the camera in different apps to see if the problem persists.
Contact Chromebook support or consider getting the camera checked by a professional.
💡 Tips:

Make sure your Chromebook's camera lens is clean and free from obstructions.
Try using the camera in a well-lit environment, as poor lighting can affect its performance.

[jwan]

Thank you so much! I could see light came through from the black/blue screen, so I think the webcam should be somehow working. Never have thought there is a latch on there.

[coycoy]

omg thank you so much. I was doubting myself if I saw the little lines before lol.

[ryaanraja]

Absolute legend I couldn’t start my exam saved me from a 0

[allagashed]

thanks bro. I was about to buy a new computer.

[sammykale]

wow, spent hours until found this. Thank you.

[glennstenbergkvist]

So very helpful; how can there be so much to learn and know about the basics on chromebooks?

[aliii-ub]

man, you saved me. how can I reward you?

[deenasteinberg]

THANK YOU!!! I read & did everything Chrome & Chromebooks had to say about this problem & was about to factory reset when i found this video. Why no one else ever mentions this is bizarre. I had noticed the 2nd tiny circle next to the lit one but had no idea what it was & couldn't see the teeny slider. The camera app always said it WAS on & the other circle lit up. So what is the other circle for?

[WillH-fl]

U are a freaking Thank You!!!! Rock On!!!!

[AuthetnicEpicBoom]

That’s how we do it OMG thank you so much. Just help me fix this. I was gonna send it back thinking it was malfunction so I did everything aloud, but oh wow, thank you so much. ❤️💎🙌🏾❤️‍🔥❤️‍🔥❤️‍🔥

[lolabandz]

omg it been so long. Thank you so much

[tejaaraveti]

Thanks for video !! I am able to fix the issue

[zainabbisayyed]

Thanks a lot.I was going thru this problem which happened suddenly i searched n found ur video as if it was good sent

[sachinpathania]

Bro i have same chromebook with same issue thank you so much love from 🇮🇳

[ChristcentredNaturalgee]

thank you so much. Your video really saved me.

[treace]

Thank you so much, I found and fixed it,

[shneqac]

thank you, the instructions manual were no help

[ahlenbarcelona]

Omg, , , I will try to check it coz I keep trying to open cam in chromebook and I was thinking why it's not working.. I thought it's broken

[callycomenos]

So weird! Why would they put that there and not tell anyone. Thank you!

[GCAbleism]

I didn't even know that was a thing.