Sam’s Club Takes On Costco For Market Dominance

Chapters:
00:00 — Introduction
01:49 — History
06:13 — Inventory robots
09:06 — Private-label brands

Produced by: Shawn Baldwin
Edited by: Darren Geeter
Graphics: Jason Reginato
Supervising Producer: Jeniece Pettitt

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Sam’s Club Takes On Costco For Market Dominance

[jcastro]

This felt more like an ad for Sam’s Club.

[rachel-porm]

I work at Walmart. If there was a Costco closer to me I would switch in a heartbeat.

[SushiParty]

I would pick a Costco over the rest but I have to admit that Costco needs to revamp their online site and shopping experience. However, when it comes to quality of products and customer service, I doubt a company owned my Walmart can compete.

[deestupi]

I adore Costco because they hire great people and know how to keep them. On top of that they have great products

[explorewithme]

I work at Costco. Sam’s can copy all they want. But their employees will never match Costco’s. Purely cause of pay helps attract better employees.

[sammo]

I always sway towards Costco. I’d rather pay money to a company that treats its employees well. It’s like the difference between target and Walmart.

[GeographyStuff]

This video was quite biased towards Sam's club. They basically interviewed them

[JJNickel]

I work at a third party warehouse that has only three customers. Sams Club, Costco, and BJ’s. We can send ANYTHING to Sams club no matter how damaged or crappy the product. Costco is absolutely meticulous and requires perfect product when we pick and ship their orders.

[zrumble]

Sams is NO Costco. Costco is the GOLD standard of items and customer service.

[ramk]

Costco own label items are actually pretty great quality but it's stores are very few in number

[jicalzad]

i like how Sam's Club has the Pay n Go, option, bypassing the checkout. Other than that, Costco seems to have higher quality products on average, better customer services, & bigger parking spaces.

[bobbyomari]

As a member of both clubs, I find that Sam’s has excelled in their technology. Their entire shopping experience can be pretty frictionless and is significantly better than Costco’s. I think this is the biggest differentiator between both for me. However, Costco tends to have a lot more options and their Kirkland brand is usually pretty solid. I’ve noticed sams is a bit cheaper for some goods too. Still enjoy going to both.

[xandralinest]

I am a member of both Sam's and Costco. I think they both have nice offerings, the advantage of Sam's is that it's like half as crowded as Costco. I do love Costco though, it's just always packed. I actually think Sam's employees are just as nice and helpful as Costco employees, they are definitely not your standard Walmart employee they seem happier and are very polite.

[TaelsDoll]

you know a corporation is evil when every top level employee talks like an ad

[davelavigne]

12 minute ad for Sam’s club. Ask any employee of either company and you’ll get a vastly different view of how that company operates.

[ThejOH]

I have a Sam’s club membership and it’s the Walmart of warehouse stores.

My sister has a costco membership and we don’t have one near me so I went with her one time and it was the most amazing experience.

Those that go to Sam’s club, go there because there isn’t a costco around. Lol

[chung]

Costco is Costco, no one can replace Costco stunning shopping experience.

[AvengedKyle]

The scan and go, or whatever it is called, is such a convenient thing. Skip the super long lines, and just walk out. To me that alone makes it worth it.

[ak]

Walmart is known for cheap products and bad customer service. Costco is known for great products, great customer service, and good prices. I see no reason I would ever give sams club a try, unless they totally broke from Walmart.

[danilitohernandez]

i love costco in store shopping, but sams club online experience is even better. The free shipping on everything being sent right to my door is top tier, as someone that buys items by the pallets, sams club makes online shopping wholesale wise SUPER EASY