Reputation Management for Local Businesses: Why and How to Answer Reviews?

Reputation management for businesses is key to success (local businesses included). In today's episode we're sharing tips for building and managing your online reputation. You'll learn:
► What is online reputation for businesses
► Why responding to reviews matters
► How to respond to positive reviews
► How to respond to negative reviews
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0:00 Why a strong online reputation is key
0:50 The ins and outs of responding to positive reviews
2:27 The ins and outs of responding to negative reviews
3:54 What to look for in a reputation management platform

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ShopTalk is a bite-size educational series created by Podium to equip local business owners with valuable tips, tactics, and advice to help their businesses grow. In a few minutes, you'll learn about hot topics and real solutions to challenges facing local entrepreneurs, including digital marketing, reputation management, and much more.

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Want to learn more about reviews? Check out these resources:

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