20 Business Survey Questions to Ask Your Customers

Business surveys are one of the best ways to gain insightful feedback from your customers and shape your future business decisions — but in order to get the best results, you need to refine your questions. Here are 20 different business survey questions you should be asking your customers.
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00:00 Introduction
00:46 Goals for Business Survey Questions
01:05 Learn About Target Audience
01:21 Gain Specific Insights
01:43 Improve Customer Service
02:00 Understand Competitive Position
02:18 Examples of Business Survey Questions
02:39 Market Research Questions
03:13 Product Feedback Questions
03:42 Customer Service Feedback Questions
04:11 Brand Recognition Questions
04:46 Business Survey Questions With Jotform
05:27 Recap
06:00 Subscribe to Jotform