Developing Effective Counselling Skills Introduction

The nature of the aged care industry demands that both clients and care staff deal with major life changes. Leaders need to be equipped with counselling skills to help themselves and others deal with the process of change and come to grips with complex and diverse situations that arise every day in aged care.

Frontline Care Solutions provides a training course that provides the essential skills and practical guidelines to counsel staff, residents, and their families in order to maintain effective care environments.