Worse Than Walmart: Dell G5 5000 PC’s Garbage Parts & Hidden Charges

Our Dell G5 5000 pre-built gaming computer review looks at quality & Dell’s shady billing practices. One video won’t be enough to contain all the issues we had with Dell’s prebuilt.

This is our review of the Dell G5 5000 gaming PC, an i5-10400F model with a GTX 1660 Super and a single stick of 8GB of RAM. This part focuses on the build quality, the shady billing practices (of our separate Alienware PC we bought), and the proprietary, unusable nature of the components Dell selected. This thing is worse than the Walmart PC we reviewed, because at least that system could have its parts mostly salvaged into something else. Our gaming, thermal, noise, and power benchmarks for the Dell G5 5000 will run in a second video, publishing a day after this one, so be sure to subscribe for that.

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TIMESTAMPS

00:00 - Dell is Actually Insane
04:18 - Dell G5 Specs & Pricing
05:28 - Dell Tried to 'Hack' Us
07:06 - Tear-Down of the Dell G5 5000
11:49 - Dell's Weird PSU & Other Components
17:19 - Hiding Under the Front Panel
19:53 - CPU Cooler is LOAD-BEARING
21:37 - Summarizing the Proprietary Components
24:19 - Sketchy Billing Tactics
27:45 - Conclusion: DO NOT BUY

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Host, Writing: Steve Burke
Video: Andrew Coleman, Keegan Gallick
Testing (part 2): Patrick Lathan

[johnr]

'worse than walmart'


that really says a lot

[proscriptus]

Dell: *starts to recover from being savaged by Linus.*

Steve: Ahem.

[latioseon]

Its like they thought of every single method to stop you from upgrading anything, Louis Rossman would love this thing..

[lw]

Charging for a free item = illegal
Telling the customer you didnt mean to let them know you committed fraud on purpose = priceless

[jabels]

2004: Dude! You’re getting a Dell!
2021: Dude... You’re getting a Dell?

[bobsamurai]

This looks like a computer built to last a week longer than your warranty.

[anthonywong]

"There are good prebuilts out there.
In theory.
We're working on finding them for you."

We feel you Steve

[DrTedEsq]

I've known since the 1990's, that the easiest way to tell if a Dell computer is garbage or not, is to look at the nameplate. If it says Dell, it's going to be garbage and should be avoided.

[itsGuy]

You should order a system as a random person, and order an identical system as Gamers Nexus, and compare the builds, just to see if they actually build it better for influencers. Please and thanks

[MontroseChloe]

Remember when the Dell actor "DUDE you're getting a Dell" guy got caught smoking weed and they fired him? It was SO weird. I was always told weed was a Gateway drug.

[tommykarrick]

Labeling a paid service as “free” definitely seems illegal, and responding to it by trying to hide it in other more obscure line items or mixed into the total PC cost seems significantly more illegal
That’s like getting accused of murder and telling the cops to “give me a second to get rid of these bloody clothes”

[waynetemplar]

I still have a Dell with Windows XP and I remember it was over-priced at the time but at least the quality was there. Good to see some of the parts from my old PC are still in use in that Dell of yours!

[fatcat]

Linus: “Dell Scammed Me”
Steve: “Interesting”

[happygiraffe]

Dell is giving NZXT a heated competition

[ShartSydePhil]

I can't believe they put a side panel window on that monstrosity like you'd actually want to see what's inside it

[imightbebiased]

"So, what you're saying here is not that you didn't intend to charge me this $67, you just regret that I was able to notice it."

Dell: "Yes."

[bronekkozicki]

"Look at this thing, it's beautiful, there's, uh ... don't look that hard"

[nhancin]

Almost needs a trigger warning. This started to feel like a psychological horror after a few minutes.

[j.d.]

When you add RGB it's called Alienware.

[EdDale]

I think the line - “buy it from a retailer, so Dell at least doesn’t have your credit card info” is the best comment on this system.