The NDIS Explained - NDIS Invoices Explained

This video in NDSP Plan Managers' 'The NDIS Explained' series will take you through everything an invoice needs to have on it and the differences if you are Agency Manageed, Self-Managed or Plan Managed.

Video Transcript
After receiving supports from a provider, they will obviously need to be paid, how this is done can vary depending on how you chose to manage your plan.

If you are agency managed the provider will be able to directly claim through the service booking and the agency will then pay the provider using your plan funding.

The costs on the invoice must be inline with the NDIS Price Guide, if the price exceeds the price that is listed in the price guide, they will not be able to pay it.

If you are self-managed you will be responsible for lodging the claim through your myplace portal yourself. You will also be responsible for keeping receipts of purchases or uploading them to the My Place portal.

Unlike agency managed if the provider is not registered, they can charge above what is listed in the price guide.

If you are plan managed your plan manager will lodge your provider’s invoices to the NDIS portal for payment. It can take up to two business days for the funds to be released and once released the plan manager will transfer them to the provider.

Like Agency management the costs of the service must not be above (FYI it can be lower) what is written in the price guide. If the price listed is above the price guide limits, they will either not be able to pay it, or you can choose to pay the gap.