iPhone Photo Import Failure ‘Something Went Wrong’ In Windows 10 FIX

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iPhone Photo Import Failure ‘Something Went Wrong’ In Windows 10 FIX.

Issues addressed in this tutorial:
iPhone photo import windows 10
iPhone photo import fails
iPhone photo import keeps failing
iPhone photo import something went wrong
iPhone photo import stuck
iPhone photo import device is unreachable
iPhone photo import windows 10 error
iPhone photo import error
iPhone photo import failure. something went wrong
how to import photo iPhone to pc

Transferring photos from iPhone to Windows computer is usually simple, but sometimes you might encounter the Something went wrong error while transferring iPhone photos.

You may fail to import iPhone pictures through Microsoft Photos if the installation of the Photos app is corrupt. Moreover, the incompatibility between the HEIC format & Windows may also result in the error under discussion. The issue arises when a user tries to import iPhone pictures through Microsoft Photos but fails to do so.

This tutorial will apply for computers, laptops, desktops, and tablets running the Windows 10 operating system (Home, Professional, Enterprise, Education) from all supported hardware manufactures, like Dell, HP, Acer, Asus, Toshiba, Lenovo, and Samsung.
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For those who have not the Apple Mobile Device Service:
I successfully managed to import pictures and videos by going to "this PC" in the explorer > making a right click into "Apple Iphone" (section devices and drives) > import pictures and videos. I'm on win 10. Hope it'll be the solution for you too.

nathanaeljagger-tay
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This Is BS. Why is it difficult to import pictures on iPhone

casiesilverman
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for me it's not showing apple mobile device serives in the services..?

op
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Many comments from people who don't have Apple Mobile Device Service even showing up in Windows. How is that resolved?

iwasdeceived
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Nothing I have tried has worked. Has anyone found a solution? My computer does not have Apple Mobile Device Services. I have tried downloading a few at a time and I still keep getting “something went wrong”

brandybuchanan
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I've never had so basic issues with Android phone...

BartoszXIV
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what if you dont have apple services showing up ? its not there. photos app shows my photos will start downloading then the error pops up something went wrong

sirperduwyn
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I’ve checked so many forums which we’re giving me long, convoluted ‘solutions’ which never worked. This video fixed it within minutes! Thanks so much.

crissyretroguitarvideos
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how do you get Apple Mobile Services onto your computer ?

Splashfun
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When I connect the wire between the iPhone and my pc, no message appears, nothing appears, no message or anything .. It just appears that my phone is charging

mohanadkhalil
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please help man there’s no apple mobile device service on my laptop

gardenfalls
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Before the issue I was able to import about half of the photos and then the error message. Attempted your recommendation but still no luck.

Wood_Slice
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Apple is the lamest thing in the history in lamest things.

danielreel
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how do I get apple mobile device service on my pc.... I've downloaded iTunes from the store and the classic .exe way

ani-jfpu
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Is there a chance that not using original Apple lightning cable can cause this ? I am able to port 200/4000 photos every time
Then it throws error
Same on Picassa same on Microsoft photos

neemasingh
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Is it possible that because I have a 'work phone' I am not able to transfer my photos? I've done all of the steps (even had to download itunes, etc..) and I get: "This Iphone is supervised by another computer and cannot be used with this computer". Is there still a way that I can get my photos from this phone? I did once and for the life of me, I cannot remember how. So frustrating.

patriciaparsons
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i dont see apple mobile device service

JohnApoli
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I have found the problem, when you edit a video on iPhone, an editable or modification is created, for example, rotate the frame, that editable makes it appear that it modifies a new video (I have not tried it on edited images) but only a 100kb file is created and in Photo app it puts a capture of the real video and the edited file of that video, when you pass the photo and video to the PC is when photo app does something strange and decides not to export, MY SOLUTION, by allowing the iphone to give access to the PC wait about 2 minutes until it appears (I don't know why it takes to recognize) in Windows explorer and go through the photos folder, copy paste and so it will not give you any errors, that's how it worked for me, regards.

adanfave
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This didn't help, do you know what else I can try? I've restarted both devices. reset everything I can reset without deleting everything off the phone because that defeats the point of trying to save the images from the phone, bought a brand new cable, changed USB ports, phone completely up to date, EVERYTHING.
It's the absolute bane of my life and I fully believe this is intentional on Apple's part so I have to buy a new phone but this phone is only 2 years old! Criminal.

caitlinpadgett-pararider
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Nothing works to resolve this issue its a purposeful bug from apple? microsoft? This was not an issue back when? 2019? I think the issue is with apples video compression codec used and the live photos. Google photos app on iphone imports video & live photos fine.

briannedland