Taking service desks beyond IT with enterprise service management(ESM) (ARCHIVED)

Some of the key takeaways of the webinar includes:
1. Creating and setting up service desk instances for all your non-IT departments in under 60 seconds.
2. Establishing a central ESM portal that's accessible by all your end users, across all departments.
3. Implementing department-specific service management workflows.
Using built-in templates and service catalogues for each department.

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