Telling Ridgid Executives I Don't Like Their Tools!

It didn't seem to go over to well with the Ridgid Executive team when I started our first encounter by telling them I'm not a fan of their power tool lineup! We visited with Ridgid power tools to go over the direction of the company, and take a hands on look at some of their newest power tool offerings, pre production samples and prototypes. At some points of our meeting the encounter got extremely awkward between myself and the Ridgid executive team!

[themandalorian]

Let's be real, The best tool ridgid ever came out with was the Stealth Force. And they discontinued it...

[charlesheon]

This is exactly how a tool manufacturer could grow their market share, by listening people who are using their tools as a living and keep improving. Great job guys !

[steveeckert]

A customer who constructively criticizes is pure gold. The customer that doesn’t say anything is the one you need to worry about.

[mattmays]

I actually switched from Dewalt to ridgid after replacing several dewalt tools in a short time from use. I absolutely love Ridgids line of tools and they work very well for me the last 6 years or so. Having said that, this is nothing but good news and great constructive criticism going forward.

[poncho]

Well if they switched sides on the board instead of saws we would’ve seen a different outcome. Its a lot harder to cut through yellow grain than the light which is why it slowed half way through. Look at the color of grain when it slowed down

[retam]

You were invited there because they have clearly hired good leadership that is actually accepting criticism. I'll keep my eyes on rigid now and see what they come up with.

[dustinedmiston]

I love how the dewalt is going through knot and the rigid gets the clean pass on the recip saw.

[ManCaverTools]

Ridged should have stayed with the octane line and upgraded the current tools like every other brand has done and not make a whole new line that only has a few tools. The octane tools had potential

[ROCKNROLLMODS]

That heartwood on the dewalt side of the 1x8 is so much harder than that Clean wood on the rigid side. That board was certainly cherry picked.

[wtcamer]

Refreshing video. They really do look promising. Rigid does do a lot of things right like you said, but there has always been better options for the same money. Now that they are attacking their flaws I see them becoming a much better option. Thanks for the video and thanks to Rigid for being fair about things!

[ions]

I have Ridgid, Ryobi, and Milwaukee (the TTI trifecta) and just picked up a Makita saw the other day. I don't use any of them often/hard enough to run them into the ground. So, I can't say which is the best value. We nitpick differences between brands, but I'm just happy cordless tools have become the new standard. I love them all!

[josepheller]

With 40 years of experience with power tools i can say this. I want a tool that performs and is well made. I grew up around Black and Decker, Skilsaw Porter Cable and Milwaukee. Today some of these brands are junk. They have been bought out by mega tool companies. If the tool is well made and durable it will stand on it's own no matter what brand it is.

[DIYMinded]

As a contractor I went to Ridgid many years ago specifically for the lifetime warranty. To date they are yet to repair or replace a single defective tool. I am now switching everything to Milwaukee.

[stunner]

DIYer here. I just upgraded all of my old power tools to DeWalt. Ridgid was considered but quickly disqualified because the power tools are just too big and too blocky. Love the boxes and the vacs. Good to see they are going more compact.

[Joey.Darkwoods-Studio]

You're the man Vince! Glad I found the VCG channel because your honesty is what I love.

[callmeoutlaw]

Ridgid tools went to hell as soon as they got rid of their calendar.

[MegaCole]

I am the biggest Ridgid tool fan, over 60+ registered tools. What got me deep into the brand was the Octane line, and now I feel like the line has been neutered. Octane discontinued, Megamax discontinued. I feel betrayed after the large financial investment I have made. Ridgid seems to be becoming a orange painted Ryobi, I did not buy into the brand for entry level tools and that is what they are becoming sadly.

[sawdustandsurvival]

That's probably a good leader with faith in his product. Inviting in someone who's not a fanboy rather than preaching to the converted.
After years of supermarket brands, I've recently started my own professional collection and it's primarily Makita, so I won't be buying. But I think that strong competition is healthy.

[ironmanxrp]

Bro, I'm glad you did this... I've been a ridgid tools due to price points but Dewalt tools seem to be the standard. Glad to see that Ridgid is moving the needle forward with performance and quality. Their lifetime warranty has been one of the main reasons I've stuck with them. I agree with everything you mentioned in the video.

[elementalfactr]

As somebody who didn’t get into the Ridgid lineup until their octane mid-torque impact wrench came out, I had serious buyers remorse after they discontinued the octane lineup. It was at that moment I jumped to Milwaukee, though I still have my octane impact wrench, angle grinder, and four of the 4 aH octane batteries. It would be nice to see more offerings and a stable platform.