Before you buy a USED Softube Console 1, WATCH THIS!

I found a great deal on an ex-rental Softube Console 1 and hoped to do a first look video....turns out, the activation code is already used and Softube won't give me another one!

Given my HIGH STANDING as a YouTube influencer (that was a joke BTW...) maybe this will convince Softube to rethinking wanting to force me to buy another plugin just to activate this thing.

[cleverdood]

** Dec 2023 Update ** - They've now decoupled the C1 plugin from the SSL plugin and have made it possible to buy a $40 USD/Eur plugin to control this and the Fader 1. It is still cheaper to ask the person you bought it from to transfer the license through iLok as (from memory) it's only $25 USD.

[delsurmusic]

Thanks for the video. I was going to buy one but I do not need more complications in my studio so I decided not to buy it just because the poor support you received. Thanks for the heads up!

[RobertBartko]

That is the crappiest customer service. I’d be upset too. Hope you got this resolved

[mordokch]

My local music shop is selling these things off cheap and I was just about to grab one - thought I should just do a little checking first. Glad I did ! Dodged a bullet there. Cheers for the heads up :)

[jeffnelson]

If I can't learn from others mistakes and be grateful about that I am a fool so I Lk & Sb you dude... keep up the fight and don't feel it's for nothing for 100+ SoundCloud tracks I've been sponging and sporing the airwaves with just such info....just one on one with my students and friends. Good Luck Maestro

[Hue_Nery]

Yeah. I just picked one up. I bought a plugin that I would've wanted anyway. Just waiting to see that license in my account. It doesn't seem like much of a sacrifice considering, it makes life so much easier. I am virtually mouse free now. Faderport 8 and Console 1. I'm good. Way easier than trying to map out the Zed R16. That thing was a major pain. Still using it(Zed R16) for live recording though. It's not a bad unit necessarily. Just way more pain than it's worth IMHO.

[DeanEman]

found myself in a similar quandary. it turns out that there's a release without data chunk for almost any quandary anyway. it helped me a lot plus it seems i do not need to have an account anymore. i would have pay them more then just 2 controllers with one enabled feature and a plugin bundle of 3 for the painfull registration process because it rocks. great job but they should change their mind on this specific topic. i wonder how such smart people are able to think the other smart peoples would not find a work around. why they hiding? most code their work is based on is free and open source anyway.

[audiomaximo]

I sold one 3 years ago and I transferred that license, but yes, if you buy a Softube product, just sent that stupid license right ?

[sekritskworl-sekrit_studios]

I just found out that the "Fader" version ALSO requires a license. And they won't even respond to me. Softube is already such a hassle.

[DiegoINSOMNIA]

Buying a second hand console one is risky because of the iLok license stuff, the seller has to be trusted

[oldrainbeats]

Thank you for this I was thinking of buying both. However if this is how they treat people I will spend my £1000 else were!

[JtheMaige]

Was going to GC today to buy this and the fader. Hell No. Faderport 16 for me.

[BkuBrown]

After purchasing console one i assume all native plugins are included? Surely?

[cassidyraebarrera]

Huh that’s interesting, they told me it was $40 to get a license.

[gnprice]

Hey Softube - how about decoupling things here and offer a license-only or hardware-only purchase option in addition to the current intractable bundle. This would be a better value proposition for your customers instead of having folks wind up with second-hand bricks. You might actually sell more overall product this way. Just saying.

[shadycallum]

Any way to get this working with unofficial pirated protools 12HD and torrent the plugins? Asking for a friend. Thanks

[absent_]

i bought mine also 2nd hand and the dude did not know that we had to transfer the ilok stuff, so for every plugin that was like 25 euro's extra :d so i was lucky the dude was chill
after buying the hardware i still had to pay extra for the plugins but got it all working. yeah thats the shite... also had to send thousand mails forth and back to softube to make everything work but in the end it's ok... Hope it worked out for you.

[troycopeland]

So glad you made this video


I'm not buying it thanks

[Kruno_guitar]

Similar issue: bought it as „returned“ from musicstore and code was already used. Contacted Softube (with scan of licence card and purchase info) and asked them to „free“ the code. They refuse that and sent me back to the store. Waited few days for an answer/call back. Sent device back. It would be really good customer support if Softube simply „uncheck“ the licence as used and/or clarify it further with the dealer, but they are obviously not interested to satisfy the customer. Bad business culture.

[allenroyal]

I am in the same situation. What a waste of money. I tried to contact the seller and vendor with no response.