The Most Important Part of Effective Change Management Strategies

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Eric, great video. Thanks for not adding music... Makes it much easier to concentrate on the message.

chilloutnyc
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I hate when I try to use a rational approach and I get (mis-)understood in an emotional way.
Please make no mistake, people who use an emotional language vs rational language are - not - speaking the same language. Those are two different mindsets.
So, the most important part of an effective change management strategy is to devise a process that will acknowledge the emotional and then "translate" it into rational.
In essence, you must ensure that you all speak the same language. Then, check that often.

LD-wfyt
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What action would you take to mange the change more effectively in term of the hard component of the organisation

anmolsingh