Power an end-to-end shopping experience on WhatsApp

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WhatsApp Commerce is here!!!

WhatsApp has launched new interactive elements for businesses to power end-to-end shopping experiences directly on WhatsApp!
Users can simply Discover - Shop - Pay --- all within their favorite messaging app!

Here’s how easy shopping will be on WhatsApp!

Discover
- Your users can easily browse through products using Multi-Product Messages to find what they’re looking for

Shop
- Click on a specific item to learn more about the product and seamlessly add/remove products from their cart

Pay
- When the customer is ready to checkout, Haptik’s WhatsApp Chatbot will automatically fetch the delivery information and ask for their preferred payment option and in just three clicks users can simply complete the payment on WhatsApp using Haptik’s UPI integration.

It’s really that easy!

What more?
Businesses can also send non-transactional messages to re-engage users with personalized offers, product recommendations, & cart reminders, leading to higher engagement & customer retention:fire:
Launch an ultimate shopping experience and boost your sales via WhatsApp!

About Haptik
Haptik is one of the world's largest Customer Experience Platform powered by Conversational AI, having reached over 100 million devices, and processed over 4B+ conversations. Part of the $65B Internet conglomerate Reliance Jio Platforms, Haptik Intelligent virtual assistants enable Fortune 500 brands globally to enhance customer experience while saving costs and increasing revenue. The company has been featured as a leader in the category across many platforms including Gartner, AI Time Journal, Opus Research & more. Haptik's leading clients and partners include KFC, Oyo Rooms, Starhub, HP, Tata Group, Disney Hotstar, OLA, and Zurich Insurance among others.