How To Self Install xFinity Internet xFinity xFi Internet Self Install Instructions Guide Video Help

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In this video I walk through a simple and easy step by step instructions, guide, tutorial on how to setup, connect, activate and install Comcast xFinity xFi Internet new modem through self installation. I hope this video was helpful and subscribe for more!

[meatbleed]

Saved me having to wait a week and have someone come out for a fee. Absolute legend.

[waynewoodz]

Thank you, you just saved me 75 dollar tech fee bro.. if I would have waited after January 1st it would have be 100$

[LJHines]

Thanks for the video I started off reading the directions and all I saw was blah blah blah thanks for adding to my YouTube PhD you are awesome sauce

[artyomarty]

Xfinity tech here.

Honestly I would have made this video like 20 seconds long.

Only thing you should do on a self install is just plug a modem into the cable wall plate, wait 10 minutes, and if the light on a xb6 or xb7 remains orange, then theres no signal and theres nothing you can do and no phone call to comcast will solve any of this, other than trying different wall plates.

So you just need to save time and order a technician. Its possible you yourself could resolve this but this requires more advanced steps and there are just too many possibilities of what the problem is that its probably not worth it trying on your own. its usually 1 of 5 scenarios: 1) No cable coming into house/apartment at all 2) comcast cable coming to house but disconnected at entry point, usually due to a different provider signal cable connected 3) different outlet is the active one 4) signal cable is not coming to an outlet, but through a coax line somewhere dangling 5) you have a cable panel in your house/usually apartment and thats where the comcast signal cable is disconnected. Best way to find the signal is to just connect your modem and waiting 10 minutes. If light remains orange, that means no signal. If light changes to green or white, it means there's a signal and its 99% a comcast signal

But the general logic is that Comcast has (or had, if it was cut, for example) a coax line coming into your house or your apartment unit, and only that line will give a signal to your modem. You have to find that line/cable, and get it connected to the modem. This line could be cut, it may not even exist, it may only be connected just to one or two outlets, or it may just come out as a cable and not connected to an outlet, or it could be connected but it could be in bad condition and have too bad of a signal

Useless info below:
in general, if a cable has at least some signal, it will still work. In other words, if you take a coax cable and cut everything from it, but leave just a tiny skinny metal piece connected, your modem will still probably work, just very badly. This is another reason why you actually dont want a self install - because a technician could rule out any issues with a poor signal coming in. Because many customers do a self install with a poor signal and dont realize their internet is actually garbage and could be much better if just a few connectors on the cable were to be replaced

unfortunately I dont have any help about the app because its the only thing I cant help with. App is garbage, as is any app that has similar functionality via limited access wifi. Many people dont understand that there are different browsers, different browser versions, different operating systems and system versions, etc. You couple that with an app that tries to work on a restricted wifi network and you get a bunch of problems.
But generally speaking, if you manage to get a white light on a xb6-7 or the online light on a xb3, then you dont need a technician visit and you're 4/5 of the way to finishing the self installation and having wifi

[NotSighhh]

Xfinity has stood my family up 2 days in a row so now I have to set up my new WiFi system myself

[markjones]

Comcast / xFfinity here in Seattle told me how to do it myself..saved nothing but time.. just double checking before I start. thanks for the video

[pamelasmith]

Did not have instructions either.spent 2 hours talking to someone I could not even understand.still nothing. Have to wait for 4 days to get someone out here. Only thing that works now is my phone.😠

[melokix]

A note to add is if you’ve never had cable or anything a service tech will have to make a visit to get it working, it happened to me even after following all the steps

I was having trouble getting connected. That fact that you said look outside made me realize my cable from the street wasn't connected to my homes splitter outside. Used the coaxel from the box they sent and ran the line coming from the street to the splitter att installed outside my home. Worked like a charm was online in 3 mins after I finished install.

[BhutanBluePoppy]

Thank you for being so clear and basic!!! I wouldn't be coming to TY for help if I was a techie :)

[wendydominguez]

couldn't of made it any easier and precise. saved me so much guess work and time. TY!!

[HungBo]

Thank for you clear instruction. It saves a lot of time.

[kabyrdie]

Great … but it would be great with some troubleshooting. I’m doing everything you’ve stated … just unplugged my old router which was working beautifully and now ..nothing but flashing lights . And ..you can’t get anyone in the phone at xfinity

[cyoung]

I don’t have a cable access point. They didn’t say I needed one

[zdc]

Thanks for providing clear tutorials.😊

[palabradealientotonyvargas]

Hi thanks for your video well explained o have the tv box and my question is the tv box is not connected with the gateway box? Or it is?

[JLeppert]

There were zero instructions, firstly. Second, I checked every cable coax hookup in my home and I can't get the gateway to activate. Says it can't be found. The it department said I need to be signed into the xfinity setup wifi on my phone first. I tried that too and couldn't get the gateway to activate. Any suggestions?

[PIGQuiky]

What if it says can’t find it? I’m plugged into an active outlet and everything but it won’t find it

[vega]

I am not mechanically inclined so I thank you again

[busbystandup]

I've paid for Xfinity internet for the past five years, I pay for 100mbps and it's never above 30mbps unless I call and complain, then it's around 100mbps for a day or 2, and back to 30. I've called about this no less than a dozen times over the past 2 years... and the last two times they scheduled a technician to come out where I had to be home for a 2-3 hour window, and both times the technician didn't show up, didn't call, didn't care. Comcast is the most awful atrocity of customer service on the planet. Last time I spoke with them, their suggestion was that I pay more for faster speeds and lock into a 3 year contract with them. Why would I pay for faster speeds when you only give me 33% of the speed I'm currently paying for?