7 Things to Know Before You Sign Up for Xfinity Internet in 2024!

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Before you sign up for a new plan, here are five things to consider:

Pricing: How much does it cost? Is a contract required? Any deals?
Equipment: Is it included or how much will it cost?
Data Caps: Does the plan include unlimited data?
Speed: Am I paying for more speed than I really need?
Installation: Do I need to pay for a technician or can I do it myself?

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Thanks for watching today. If you have Xfinity Internet, let me know if you've noticed the faster speeds!

MichaelSaves
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If you're looking into Comcast Xfinity as a long time customer. I would highly recommend going somewhere else. Customer service is a -10 good luck talking to a person. I hear they are losing about 7, 000 internet and cable customers every single day which is extremely high but I can understand why. I've heard multiple people on YouTube discuss that Comcast and charter both are headed for bankruptcy in the near future because cable TV is not going to be a thing and so much competition in Internet is starting to eat into their internet profits. It's actually called cord cutting 2.0 where people are leaving traditional cable internet providers for other options.

davidframe
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I do want to point out, yes you can upgrade your internet speed through the web site. They don't allow you to downgrade your speed. If you want to do that you will have to call them so they will try to talk you out of it.

MrBunet
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I figured out the way to speak to a real human being at Comcast. Go online and say you want to cancel your service. They will give you a schedule of when someone will call usually Within 10 minutes. When that person gets on the line with you tell them you want to cancel your service they will ask you why, and what's the problem. Once you explain it to them they assure you that they will take care of all your problems. Also when you get the voice menu instead of saying you want to talk to a representative tell them you want to talk to the loyalty department Or the retention department..

doorguru
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I just received a $22 increase for my Aug 2024 upcoming bill taking me to $245 a month. My package includes 1 gig speed for $116 and unlimited TV for $90. When you call to ask for any discounts, they always say there is none at this time. When you threaten to leave, they put you directly to the disconnected service dept and that's it. No more begging for any discounts with Xfinity. On a good note, I have 3 phones and all I pay is $30 a month for all 3 for over 10 years now. HELP!!!! What can I do, Lol.

jazzman
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Yes, I saw the announcement about
the speedup. I wonder, we pay $94.99
a month for Xfinity 1gig plus internet,
since we dropped Xfinity Cable and
phone. We have no other source of
Internet in our apartment here in
Nashua, NH. Like most previous triple
play internet, Optimum, in NY state,
and AT&T Uverse in Florida, Xfinity
and the others were over $200.00
monthly. I wonder if our internet now
with Xfinity at $79.99 a month, plus
$15.00 a month for the Modem,
will I believe go up to $119.99 a month, that is without modem being that the
Internet will go up $25.00 around May?😮

raymondmartin
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We've been Comcast free for ten years now. Never going back due to the horrific customer service.

dogthewalker
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I have had nothing but problems from them. Will be getting t-mobile soon.

xylia
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Canceled my exfinity and got my automatic payment hit 3 times in two days coming to almost 500 dollars. My card company returned my money. Now returned all equipment and they owe me money and keep getting notified it would be returned with 2 weeks. Umm going on 2 months now. Also was receiving Gov rebate started with Covid . Got 30 off a month and Comcast gave themselves a raise of $30. So done with this company

Kathy-md
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Had to call customer service the other day and now I am terminally depressed. DO NOT get Comcast

dennismcdonnell
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I thank you so much for this information ❤❤

milliewilliams
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Which modem do you recommend instead of the one you rent from them?

Banana
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It’s going to take a long time for at&t fiber to be available in a lot of states and cities. But once it is it most definitely destroy xfinity. No data caps no equipment fees and best of all it’s a fiber connection

AlexanderMartinez-itud
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My bill has been $40, reduced to $30, for years by having my own moden-router with two year contract. Before that, I would cancel service and have another housemate open new acct in another name to get the intro prices.

EverythingForLife
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Two comments: (1) You may need to reboot the modem to get the faster speeds. (2) Upload speeds have also been increased on some of the plans.

patrickd
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I hate talking to someone in China, I hate communicating with them via texts. Hate how difficult it is to get a live person on the phone and how much time you waste trying to get your issue resolved and I hate that just for internet I'm paying $55.00 and thats with a $10 discount. At this rate, I will be canceling before you know it. They want everyone to have a computer or smart phone but rising prices are shutting many people out. Longing for the good ole days when you picked up a phone and talked to a live person in America and it was personal and effective. Internet, phones, computers, are costing us our time, money and privacy. Wake up people. People don't know how to communicate anymore and build relationships. Many don't do creative or constructive things anymore. Texting all day but more lonely and mentally challenged than ever.

anonymouspost
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The worse ISP in the business, the signal keeps dropping on and off. You can swap the modem you get charge $125.00 whether is the trouble or not. Mine fail in the summer only. They are the worst stay away from them.

arzerep
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Ive had zero problems with Xfinity and get the speeds they promise. I live in New Mexico if that makes a difference.

ThemeParkBeast
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I hate that this is the only provider in the area that I’m moving to. Their customer service is trash and reliability is a joke. FML.

playboysolrac
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Dump 👎 your Comcast cable stock because people are dumping their expensive cable service like a bad habit and streaming content for far less money. I did and saved over $100

drstone