Managed & Support Services for Mission-Critical Networks EMEA

Drive your network performance with the right level of service to ensure operational continuity and security.

00:00 Mission-critical radio communication systems are rapidly evolving into complex ecosystems of networks, devices and applications to reliably transmit voice and data for informed decisions -- anywhere, any time.

00:18 Today's critical systems demand sophisticated management and maintenance for optimal capacity, coverage, and uptime. To do this well, you need a team that understands the RF and IP features of your system and the right tools to ensure it meets your performance targets. Access to these resources can prove challenging depending on your organization’s support model.

00:39 To help you address the demands of system management and maintenance, Motorola Solutions provides a continuum of expert services configured to achieve your performance outcomes and mitigate risk. Transferring more risk to us ensures maximum uptime for your network. Choose from 3 service levels to match your requirements:

1:00 Essential Services include technical support when you need it, while you remain in control of maintaining and restoring your system.

1:08 Advanced Services provide more proactive support with continuous network monitoring and planned network updates, to ensure sustainability.

1:19 If you’re ready to completely transfer the day-to-day operations management of your system, Premier Services is the perfect option to ensure your system is fully managed and optimized for peak performance. We'll work with you to tailor performance goals while remaining fully accountable for assured outcomes helping you maintain a sharper focus on your mission.

1:40 Each service level also includes cybersecurity measures to address the challenges that exist from the dynamic and rapidly evolving cyber threat landscape. Whichever service level you choose, we make it easy for you to view and track our service delivery with online access to MyView Portal for complete transparency and added peace of mind in our support of your networks.

2:04 Our years of leadership, innovation and experience in managing and supporting the largest systems in the world are tailored to help you address the challenges of mission critical operations.

With Managed and Support Services from Motorola Solutions, you know that you have a trusted service partner to help you achieve your mission-critical performance targets in a fast-changing environment – today and in the future.