How to Fix a Shaking Frontload Samsung Washer - UR, UB, DC Code Solutions

If you have a Samsung frontload washing machine that won't spin out, bounces around, or makes a lot of noise during the wash, this video will show you 9 tests or areas that could be causing the machine issues.

Your Samsung washer could show codes like the Samsung UR code, the Samsung UB code, the Samsung 4E code, or the Samsung DC code among others, all of which prevent the washing machine from fully spin-drying your clothes.

Timeline of Video:

Introduction: 00:00
How to Level Your Washer: 00:58
Investigating Suspension Springs: 01:49
Counterbalance and Weight System: 02:29
Testing Your Spider Bracket / Spider Arm: 03:06
Checking for Shipping Bolts: 04:39
Inspecting Shock Absorbers / Suspension System: 05:33
Remove & Test Rotor/Stator Assembly: 06:45
Bearing Test: 07:53
PCB System / VRT System Information 08:31

Other product links:

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[dfunderw]

Thanks. We washed the first load of clothes in our new Samsung washer. When it went into the spin cycle, it bounced and shook severely. I quickly stopped it. I thought some clothes had gotten knotted together, so I carefully took them out and back in. No luck. After watching your video, I looked at the back and saw the shipping bolts still installed. I am a senior and struggled to get behind the washer to remove them. Once done, everything worked perfectly. Thanks to presenters like you who make many of our lives much better.

[maccsssmaccsss]

Just bought this set brand new after getting scammed on a used set that didnt operate at all and came home to hook it all up and the washer was bouncing all over the place. Saw this video and turns out the shipping bolts were still in and after taking those out it spins like a charm. Huge thanks to you brother 👍🏼

[AgAviationAdventures]

Thank you for this video Ben. We bought a used set off Craigslist and when it went to the spin cycle the machine would shake violently. Turns out the shipping bolts on the back of the machine were still in place. After taking those out it spins like it normally should. You saved me a lot of money and headache chasing a problem that did not exist.

[ElisabethMcBee]

Just a word of warning. The inside of the housing is extremely sharp, at the ER now getting stitches.

[johnmejia]

I installed the washer and didn’t know about the shipping bolts, a huge thank you my friend!

[bt]

Having done the spider arm along with shocks and bearings myself on my Samsung, this is spot on info and pricing. Except the time. It took three afternoons to do all that!

[wgfssfu]

Thank you for this video!! Our machine is brand new and it jumped across the room the first time we used it. The bolts were still installed on the back of the machine!! You saved us a ton of time, trouble and expense.

[AcDg]

You solved our problem so quickly. Bought the washer second hand off Marketplace and when it was shaking violently during the spin cycle I watched your vid and it was the shipping bolts still in place. Thank you!

[martinhuizar]

Thank you. I forgot to take out bolts . Was shaking violently. Watched your video.

[Russ]

You are a wealth of knowledge on these machines. And a great person for sharing it. I hope you have a happy marriage and family life. You deserve it.

[kmandutwo]

The BEST coverage of out of balance Samsung and possible resolutions. Thank you!

[simeonbaker]

Thank you!!! Glad i found this. After going through the mental ring, wasted time, and some money. I had no idea about the shipping bolts. Thanks for mentioning that.

[brokeeastmeet]

Hands down quickest and most thought out assessments of spin issues. going to try it out now

[rachelblanding]

Thank you so much for this informative video. I bought a used washer and dryer that was shaking like crazy and found out my feet were not leveled and the counter balance was completely snapped in half! Now I know exactly what to fix. Thank you❤️

[garym]

Happy to see your growing success on YouTube! Congrats Ben, you deserve

[ev]

Thank you! Very informative and my problem was the shipping bolts. I would have never thought to remove those bolts. Thanks again!

[MichaelLawrence-sy]

Ben,

I came across your channel and wanted to convey that in my opinion you are providing well crafted, credible, useful, high quality, VALUABLE information. Also doing the legwork as a tech to point out parts and tools which i know takes time. Thank you for taking the time to make make your extensive experience and knowledge available to us. Both technical videos like this one as well as industry related info like another I saw where you surveyed technicians providing numerical reliability and opinion based quality related data, processed down by you. This type of credible info is not easily found anywhere. Again, excellent and thank you!!. Well done. Hopefully I will be seeking out your advice on new purchases, (not too often), in the future and not as many focused on problem resolution. :) I know subscribing helps you recoup some of the "value" you provide. So I just did.

[joycealabama]

Wow.brand new same model you have there. Those bolts in the back were making the washer rock and roll across the floor! Easy fix once you showed what they looked like. Glad you showed the white peg in addition to the screws and huge black washer.

[ca]

Because of you my washer works better then ever Thank you ❤

[JLFULMER]

Removing the shipping screws solved it for me. Ty! Saving this video for future reference!