How to use Windows Quick Assist

In this step-by-step tutorial, learn how to use the Quick Assist app that comes with Windows 10 to help friends, family, or parents with PC problems. Learn how to provide assistance and how to accept assistance.

As full-disclosure, I work at Microsoft as a full-time employee.

[ScienceNotFaith]

I needed this about 2 months ago. I'd have more hair still on my head and I wouldn't have had to fund the swear jar. Thank you, Kevin. Always a life-saver with your tutorials.

[jameswright]

I didn't know this Quick Assist app even existed. Thanks Kevin.

[tnballoonguy]

This was EXTREMELY helpful. I live in Tennessee. May aunt lives in Florida, and is older and needs assistance. This is literally a life saver. Thank you so much.

[triciagailk]

Excellent! I’ve been trying to help my 85 year old mother in another state. She’s pretty savvy about things, but sometimes it’s very frustrating for both of us. Many thanks to you for this information.

[aualdrich]

So much easier than the old days! It used to be a lot of work to get the other person to even enable remote connections. Thanks for sharing!

[shsechas]

I going to use this the next time I have to help my sister-in law rather then her sending me screen shots via her cell phone to mine. Thanks Kevin.

[uranuslad]

Thank you! I am giving my Mom a laptop so that she can in touch with us even when we're not there. She is in her 90s and scared of technology. I needed a VERY simple way to connect that would not require much effort on her end, and that would allow me to troubleshoot anything she might have an issue with. Your tutorial is easy to follow, and, while her soon-to-be laptop is next to my computer I can set this up with no problem!

[MonicaFallini]

Thank you so so much for this video !!! I'll be able to help my father who is thousands of miles away !!!

[laurar]

I happened to see Quick Assist in Optional Features (trying to unload things that may be making my laptop pokey) Before I uninstalled it I did a search and found your video. This will be very handy with the older generation in my family.

[sarahbailey]

Thank you so much Kevin, this tutorial has saved me from ripping my own teeth out trying to help someone!! Your tutorials are fantastic, please keep them coming :)

[JonBrookes]

so useful and saved me time and effort, not alone money - historically these things have been applications by 3rd parties and you can use for free but after a time you have to pay for them - so this is a big win. Thanks for posting this

[williamlee]

I really love your instructions about the Quick Assist. You really rock!!

[hobartcfed]

Great video Kevin! I had no idea that this capability was built in to Windows! Keep up the great work!

[st.charlesstreet]

THANK YOU VERY MUCH! You saved my parents and friends. Kevin, this is the most helpful tool ever published on the YouTube channel 😁

[gasman]

Thanks Kevin, a really clear and helpful tutorial. Very much appreciated.

[LifeOfTheParty-zfbi]

I love this! I had no idea it existed, until I saw someone using it in a discord server that I’m in.

[CavalierNSN]

This video is like a gateway drug... I'm hooked.

[RampageReels]

Dont know how much i love this things u are sharing Kev, hope u dont mind if i do this tutorial in my own style. 🙏

[pablogualo]

thanks Kevin, I didn't know about this. saludos :D

[phanon]

you should work for Microsoft, all your tutorials are professional..👌👌..