KDP Error Processing Interior - How to Fix in Canva and Photoshop

In this video, I'll show you how to fix the KDP Error Processing Interior message! I'll show you in both Canva and Photoshop.

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Page layout in Photoshop (how to calculate page size)

Page layout in Canva (how to calculate page size)

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[KelvinTroyJohnson]

Going from chrome to safari Worked! Thank you for this. Kept me from going nuts again. Took me about six months to figure this out on the last book.😅 thanks again.

[rschinook]

In the first 60 seconds of your video you solved a problem that I've been troubled with for three days. KDP online help couldn't figure out what to do (they just suggested I print>pdf instead of export>pdf in canva (which isn't possible). Thank you for your insight!

[laureendonato]

Always helpful information! Love the cat’s participation!

[karencopeland]

Great timing as always…I’m almost ready to load my children’s book, done completely in Canva, to KDP.

[dsophie]

Thank you for the video and people here for the helpful comments! You can also flatten in Acrobat using the Flattener Preview tool (make sure to outline text and strokes), it's less work than doing it in Photoshop, especially if your document has a lot of pages.

[suzannefischer]

Heather, you are so helpful, I love your videos 😊I have learned so much from you!

[JesusSpecialtysMinistry]

I use Canva on my phone, Photoshop on my Laptop. I am so excited. Ty, ty, ty. God Bless 🙏

[AtPeace]

Thank you for all your videos. I am a beginner and your steps were super easy to follow. I am almost fully bushed completing my first book for KDP. Your awesome 👏🏽

[JesusSpecialtysMinistry]

Wow thank you so much. I have tried 35 times. No one tells you about what you cover.

[merveu.]

Hi can you share how you open all pages in one artboard? Thank you :)

[MuhammadSufyan-nghb]

The information is very helpful. I just want to know how to make my first page look like my book cover. All the elements and text go to the edge of the page, but it says to put them inside the margin. If I place everything inside the margin, the elements will not go to the edge of the page. What is this problem? (book with bleed)

[carolguzzardo]

Tysm for your video. Is it different when downloading from Book Bolt?

[LivinWithLex]

Thank you! Your video helped me get past the initial upload but now I’ve received email that I need to “increase my outside margins” how should I fix that in Canva? ☺️thanks again!

[faithwithmandy]

Another thing. I did all this and it still did not work. I then completely closed the tab and opened a new one and it worked. Sometimes it could just be that you had the tab open for too long. Which in my case, 2 days (I never closed my tabs or switched off my laptop and left it on sleep). So no matter how many times I refreshed the page after flattening the PDF, it only worked when I opened a new tab completely.

[moniquemortimer]

This is helpful! Thank you. I'm also getting a error on certain pages that my illustrations don't fit inside the margin box, those dotted lines. And it's only three pages out of the entire book that has this problem💀. How do I fix this?

[pauljones]

Great video, definitely something I wasn't aware of.

I'm still having a sizing issue. For some reason, the size is flipped when I load to KDP. Is this something you may have experienced previously?

[Kahanibin]

Please help me I got failed in uploading manuscript.Waiting for your reply

[TheMalcolms]

Hi. I can download my pdf without some pages going missing and showing 403 error. I followed your flattened page tutorial but when i press download the takes ages and eventually says it failed to download 😔
Why is nothing every straightforward?

Any ideas why its not being downloaded?

[allstarbury]

I have different problem .Amazon rejected my interior as they said i need to add 0.125 ich width and bit it height .Does that mean i need to recreate new project and copy paste everything with new dimensions ?

[RisingNutrition]

I tried flattening the pdf and everytime I do, it will not download. Can someone help me please?