09 Using route groups to build a simple FAQ

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In this video, I’ll show you how a Dialogflow CX chatbot can answer questions outside of the main conversation flow using route groups.
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Retriggering is done by adding a Transition to "Current Page" (to the Route Group). Then after the Route Group the actual Page is started again. (Including the entry message.)

Great Tutorial !!!

radiocheck_at
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It's because the response it's expecting for breakfast is not 'yes' or 'no' it's 'eggs' or 'toast'.

annamackenzie
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Hi Peter, I think we can use 'current page' as the page transition for all the route group faq intents instead of hard coding a specific page as the transition.

sureshkumarselvaraj
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Hey! Great video. I'm just getting into dialogflowCX, could you help me with rich message buttons? I just can't seem to make them work however I try. Thanks!

martinvalkovic
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hi peter, i just wanted to know how to remove intent from flow

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