Disable/enable Bitdefender Auto-Renewal subscription (11/27/2023 Updated)

You can turn on/off Auto-Renewal of your Bitdefender subscription in two ways:

1. **From Bitdefender Central**

1. Open Bitdefender Central.
2. Click on **My Subscriptions** in the left-hand menu.
3. Click on the **Manage** button next to the subscription you want to change the auto-renewal option for.
4. Under **Auto-renewal**, select **Disable**.
5. Click on **Save**.

2. **From the Bitdefender app**

1. Open the Bitdefender app.
2. Click on the **hamburger menu** in the top left corner.
3. Select **My Account**.
4. Click on **Subscription**.
5. Under **Auto-renewal**, select **Disable**.
6. Click on **Save**.

If you have any questions, please contact Bitdefender support.

Here are some of the reasons why you might want to disable auto-renewal:

* You no longer need Bitdefender and do not want to be billed again.
* You want to switch to a different antivirus solution.
* You are experiencing problems with Bitdefender and want to cancel your subscription.

If you disable auto-renewal, your Bitdefender subscription will expire at the end of the current billing period. You will not be billed again.

If you decide that you want to renew your Bitdefender subscription after it has expired, you can do so by visiting the Bitdefender website and creating a new account. You will be able to purchase a new subscription and start using Bitdefender again.

i. here is a list of Bitdefender errors and solutions:

Error | Possible Solution
------- | --------
Bitdefender won't start | Update Bitdefender to the latest version.
Bitdefender is not responding | Restart Bitdefender or your computer.
Bitdefender is blocking a website | Add the website to the Bitdefender exception list.
Bitdefender is using too much CPU or memory | Close any unnecessary applications and restart Bitdefender.
Bitdefender is reporting a high number of threats | Update Bitdefender to the latest version and scan your computer for threats.
Bitdefender is not compatible with your software | Check Bitdefender's compatibility list to see if your software is supported.
Bitdefender is not compatible with your hardware | Check Bitdefender's compatibility list to see if your hardware is supported.
Bitdefender is not working properly | Uninstall and reinstall Bitdefender.

If you are still having problems with Bitdefender, you can contact Bitdefender support for help.

Here are some additional tips for troubleshooting Bitdefender errors:

* **Check the Bitdefender knowledge base.** The Bitdefender knowledge base contains a list of known errors and solutions.
* **Contact Bitdefender support.** Bitdefender support can help you troubleshoot Bitdefender errors.
* **Upgrade Bitdefender to the latest version.** Bitdefender regularly releases updates that can fix bugs and improve performance.
* **Reinstall Bitdefender.** Reinstalling Bitdefender can sometimes fix problems.
* **Reset your computer.** Resetting your computer can sometimes fix problems.

ii. Error codes in Bitdefender antivirus can indicate various issues when trying to update virus definitions, perform scans, open the interface or utilize protection features.

Here are some common Bitdefender error codes and what they mean:

- Error 1001 - Virus definitions did not update properly. Try restarting or reinstalling Bitdefender.

- Error 1002 - Unable to initialize virus scanning engine. Low disk space, damaged files or software conflicts could cause this.

- Error 1003 - Antivirus real-time protection not enabled or running. Check protection status.

- Error 1004 - Unable to access virus database for scans or definitions. Database might be damaged or access blocked.

- Error 1006 - Authentication failure while trying to update Bitdefender. Verify your subscription information and account credentials.

- Error 1011 - Hypervisor protection failed to initialize, which affects securing virtual machines.

- Error 1012 - Firewall feature unable to start due to damaged files or settings issues after an upgrade.

- Error 1015 - Blocked URLs or IP addresses failed to update properly for web protection.

The error message should provide specific troubleshooting tips. Also try unlocking or whitelisting Bitdefender processes in security software of other antiviruses. Consult Bitdefender's knowledge base articles associated with specific error codes for more solutions.

[SLCKSHOT.]

My menus look nothing like this and I have no payment options, it's like they are stopping you from stopping it

[WithAllMySoul]

My Bitdefender Central account looks nothing like this in the video. On my account I am trying to find a "Contact Us" button but every time I click on it, it takes me to a new site where they ask me to find the appropriate question I want answer to. There is no phone number, no email address. They made it impossible to stop my auto-renewal. What the heck is wrong with this company? Why don't they have an online-chat option? Why can't I reach anyone? That's why I will NEVER use Bitdefender ever again!!!

[bilakh]

Seems like Bitdefender removed the feature and it's not possible to disable it!

[mr.uchiha]

I’m so annoyed I was just charged $100 for this and I didn’t even use it

[peterm]

This doesn't work. I think it's out of date