iPhone Not Responding To Touch? Here's The Fix! [2023]

David & David explain why your iPhone is not responding to touch and show you how to fix the problem for good. This problem is generally caused when the "digitizer" (the physical component of your iPhone's display that processes touch) stops working, or when your iPhone's software stops working the way it should.

The first thing to try when your iPhone won't respond to touch is a hard reset. This forces your iPhone to abruptly turn off and back on again. The way to hard reset an iPhone varies depending on which model you have.

If your iPhone responds to touch after the hard reset, we strongly recommend backing it up. A hard reset doesn't actually address the underlying software issue that caused your iPhone's touch screen to stop responding.

Does your iPhone stop responding to touch when you use a specific app? There may be an issue with that app, not your iPhone. Check for an app update, or try deleting and reinstalling the app.

If an app isn't to blame, check for an iOS update. While rare, a software update (iOS 11.3) has caused display issues in the past.

The last step you can take to completely rule out a software problem is a Device Firmware Update (DFU) restore. Make sure you have a backup before putting your iPhone in DFU mode!

0. Intro [0:00]
1. Hard Reset [0:21]
2. Update Your Apps [1:19]
3. Delete & Reinstall The Problem App [1:56]
4. Update Your iPhone [2:30]
5. Back Up Your iPhone [3:25]
6. DFU Restore Your iPhone [4:03]
7. The "MacGuyver" Solution [4:42]
8. Get Help From Apple [6:20]
9. Third-Party Repair Services [6:41]

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[PayetteForward]

Have you ever had your phone stop responding to touch? Let us know in the comments! If you liked this video, remember to share it with your friends!

[motey]

bro how can i go see if an app is the problem if the phone don't even work when i touch it

[ChromeEnergyDrink]

I’m abroad and am heavily relying on my phone. This fix was literally a life saver thank you!

[ellanixon]

Thank you! fixed my phone within 40 seconds of the video, and saved me a dreadful trip to the apple store. love your work guys!!!

[kristiestaub]

I was jumping on the trampoline with my daughter and did not think it would do anything to my phone, but when we got inside it was unresponsive. I was starting to panic and then found this video! THANK YOU for helping me fix my issue!!! <3

[henrysmith]

Came from a flip phone - was happy with it until it died 1/2020. Bought an iPhone XR and didn't have much use for it until I ran across your site .
I am a subscriber and look forward to any new videos.
Please keep up the god work.

[SudikshaM-qqfw]

THANK YOU!!! I don't how to heavily stress how grateful I am to you! Within like 30 seconds my phone was fixed after it had been unresponsive for a week!

[deannadias]

Listen I'm on a cruise trying to film content and my phone's screen wouldn't let me touch it. For 2 whole days I didn't know WHAT TO DO!!! You guy's just saved Thank you 😊

[jennifermyra]

The massage on the digitizer worked for me! Thank you for this very helpful video. You just gained a subscriber here . Thank you so much!

[chasitypequeno]

Thank you so much! I had no idea why my phone would not respond to touch. This hard reset helped me restore my phone back to working condition. Thanks again!!

[amydowns]

Thank you for your video! I couldn't slide to power off my phone but then you taught me to press and hold power and home to re-boot and now I'm back in business. Thanks again! 😊😊😊😊😊😊😊😊😊😊😊

[dianyerazo]

Thank you so much my phone literally wasn’t turning on at all and this really helped, I was in pure panic thank you

[katiebarnes]

Thank you! I was in a panic and couldn't figure out what was wrong. The hard reset fixed the problem (for now anyway.?) screen is back on and working.

[Eunoia]

THANK YOU SO MUCH!! This video was a complete life saver. I have job interviews lined up over the phone tomorrow, and I was nervous about not being able to use my iPhone 11 due to my screen freezing.

[lorihunter]

You guys just literally helped me not cry. My touchscreen crashed right before I needed to leave work and head to my 2nd job.

[devhammer]

MacGyver, FTW!

Out of the blue, my screen stopped responding to touch. Forced restart wasn't helpful. A few firm squeezes in the area you suggested, and it's back. Awesome advice, and timely!

Now I'm off to back up in case it stops again and I need to reset or replace.

[Iamremirocket]

Thank you so much! This worked. The volume up and down method didn’t work. I massaged and pressed firmly on the back of the phone and like magic. I pressed the home button on the side and it worked

[charlesokereke]

wish i could like this video 1, 000 times. couldnt understand why my iphone suddenly stopped responding to touch, your video definitely saved me some money

[arvindnair]

Guys thanks so much
I’m a med student, and my phone stopped responding to touch today, but your Video saved the day.
Thanks a lot 👍👍👍

[dylanmonahan]

Thank you so so much, I was backing up my photos when this happened and I was panicking like crazy. Thank you so much ❤❤❤