Resound Hearing Aid Bluetooth Pairing and Troubleshooting for iPhone

Pairing and troubleshooting Resound hearing aids has never been easier in this tutorial video!

Unpairing your previous connection: :11
Re-pairing your Hearing Aids: :45
Re-pairing to the Resound Smart 3D App: 1:36

No matter if you updated your phone, updated your app, or for some reason your phone just won't behave, follow these easy steps to re-pair your hearing aids to your phone, re-connect to your app, and get a better connection.

[brendastreeter]

Agree with Sheryl, spent over an hour trying to pair my hearing aids. After watching your video, got it on the first try. Thank you!!!

[sheryljones]

Thank you SO much. I have watched other videos and this is the only one that resolved my issues. After an IOS upgrade, my Resound hearing aids were stuck in demo mode and would never connect. Again, THANK YOU!

[brucebomier]

None of the other official sources explained about how to disconnect from old hearing aids! THANKS!

[sheryljones]

Thank you SO much. After an IOS upgrade yesterday, my hearing aids would not connect and were stuck in DEMO mode. I’ve watched numerous other You Tube videos and none were successful EXCEPT for yours! So THANK YOU!!

[jamesanderson]

Thank you, my left hearing aid was not paired, but my right one was. They are now both paired & I sent this video to myself in case this happens again. 👍🏻👍🏻👂🏻👂🏻

[maireadkfyda]

The music totally was annoying because I had only one hearing aid working & the last thing I needed was the music noise on as the audiologist is talking . Thank you 😮

[Ocalaman]

Thanks to your help, I was able to pair. You made my day!

[bobjones]

Hot Damn!!! My ears are up and running thanks to you! Thank you so much for this very helpful video!

[john_borden]

Thank You! Very clear and concise instructions!

[jarlathbyrne]

Could I suggest to you that when you attempting to speak to hearing users and other hard of hearing clients, please please please eliminate the background music.
Thanks

Jarlath

[jeffwagner]

Hmm I got my hearing aids all paired up. I can change the volume on the Resound 3D app. They show up in the blue Tooth settings section as a paired device. But When I push the connect button a pop up says "An app is needed to use the device." But you can not push that pop up to take you to that app needed. Any idea what app is needed?

[Michael_Schmid]

Great video! I have a QUESTION: I'm thinking of switching from Phonak L90R's, to ReSound RU90C-DRWC, cut cannot work out how to connect to my windows PC for online meetings. I've connected ReSound to my iPhone fine as you and my AuD instructed, but I do not see any Bluetooth device on my PC when in pairing mode on the ReSound aids. Do they not have the ability to stream sound from a windows PC? It may be a deal breaker. I like the ReSound better from a general hearing perspective, but I need to be able to conduct Zoom, Teams, and other online meetings, and don't want to use headphones or external speakers. Thanks for your advice, Doc... or anyone else who wants to weigh in.

[susansimons]

Do you know if we can pair the resound aids to an AirFly Bluetooth device to use on airplanes?

[junenana]

It didn’t work. But I keep at and got them connected. Thank you! Now I hope to get my iPad connected.

[boricua]

After being connect originated or receiving a call who ever it is can not hear me

[Retiredvetetan]

It shows both hearing aids only connected to the one I pair and no other pop up to connect the other comes up

[FFIndia-nz]

Dr. Rebecca kohout, resound key 3 cic on bluetooth available pairing is possible please reply doctor mam . Bluetooth pairing available on android ? Model: resound key 3 cic

[albryant]

total different hearing aids then i have

[couga]

I tried the steps that you described and I still can't connect to bluetooth-hmm