How Domino's Became The World's Biggest Pizza Chain | Big Business | Insider

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Domino's is the world's largest pizza chain, beating out Pizza Hut in sales over the last five years. To keep ahead of competition and a labor shortage, the chain has introduced robots and machines to make pizza dough. Domino's new technology mirrors a growing automation trend across the fast food industry. It's sped up production and replaced jobs that are tough on workers' bodies.

We went inside Domino's newest dough-making center to see how all the latest automation is being put to the test ahead of the biggest pizza holiday: the Super Bowl.

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How Domino's Became The World's Biggest Pizza Chain | Big Business | Insider
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Missed the biggest reason people left those jobs. They don't pay enough for bare minimum food, water, shelter, and amenities needed to live in most areas. No one has a problem working, just a problem with employers who intentionally pay them less than what is needed to live.

NPCVenture
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Having worked as a driver for dominos, i can verify that the reason they are facing a labour shortage is simply because they do not pay enough. Lots of drivers i knew left the chain because they could make more money doing deliveroo or uber eats. That is despite the fact that our store would earn the franchise rediculous amounts of money as we were always busy. Our managers would give out free food to employees all the time and still keep well below the weekly budget.

olegdmitriev
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In at least 4 Domino's restaurants I know of in the UK, no one gets a break ever. I've worked 13 hours driving on the road and not had a single break. It seemed to be common in my area (Lancashire, particularly the Preston store), and then my friend who lived in Cornwall also did not get breaks.
There's a reason there's labour shortages. They are breaking the law daily, in many stores, and probably more in the country

Lily-grct
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I was a manager at dominos in 2019, I was making 7.25 an hour, and working over 90 hours a week, I was pulling $1200 paychecks every 2 weeks. Most of the time I was working from 7am-4am and have to open so I would either sleep in the office or in the parking lot because the 45 minute drive home just wasn't even worth it. And through the 4 or 5 years I worked there, never once got a lunch break

jeffreylundquist
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This is insane that it's come to this.. I remember back in the day at a pizza job, slicing off a hunk of dough and nailing the weight needed first try 👌 these people will never get that satisfaction 🤣🤣

wilfordbrimley
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"we can't hire enough people" is corpo-speak for "our pay is really shit but we'll try anything else first"

hobo
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Imagine that, low wage, high stress jobs are having worker shortages and moving to automation

pennzilla
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3:28 "just imagine how hard that was on team members"
"Now they can relax at home, they are Fired"

tanhouzer
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I worked as a CSR for Dominos for about 2 years in FL. I gotta tell you, I lived and worked in a Dominos far out west in the suburbs and the store was busy every night and crazy during the weekends, this was about 8 yrs ago.
I was still in high school and my coworkers too. We all worked toguether from Fridays after school til Sunday midnight. I had a bunch of fun and we got free food pretty often.
Dominos is well regulated and good place to work, it’s just that I made minimum wage at the time, and that’s great for a high school kid that I was. But not for a working adult with responsibilities.

As far as the food. Taste is really good. I think quality is overall good. I just wished they used fully organic ingredients. I’d there everyday lol.

Jeff-imui
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I haven't had Dominoes in years. I always support my local businesses.

robertmcnearny
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"Dominoes in particular was having a hard time fulfilling these roles that are not super-high paying (she means minimum wage), and are pretty strenuous work (high labor, low wage, zero appreciation)."

I'm sorry but can we take a moment to appreciate the blunt honesty of this person saying "They're a shit company" in nicer words?

Runivis
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in Australia there wasn't exactly a shortage, the staff only did roster the bare minimum so as a driver during this time I had no breaks while on some of the busiest roads in my own car and often had to stay back past my shift while being payed of course, but I never was able to plan anything after because it was an expectation to stay back potentially hours each shift

chilli-wipe
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I work at the busiest pizza hut in the world in Orland Florida for a year. Most days it was just me and the manager and I'd always have to close the kitchen by myself so the manager could do all the paperwork. Usually had to stay 3 hours past my scheduled time.

monstreak
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I was a delivery driver for dominos and I was driving a 5.7 Hemi using a lot of gas.. The paychecks were alright I really wasn’t worried about that only because I worked my career job during the car and this was for extra cash.. the tips really helped out a lot and really took care of my gas and a few bills

GabrielRuiz
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They don't have enough staff because minimum wage is NOT a livable wage.

TheMRNAILED
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3:30 "Just imagine how hard that was on our team-members"

Yeah, now imagine how hard it is for them without a job 😂

_jamesrayner_
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i worked at pizza hut in 1991 and our cook got there early every day to start mixing the dough. if i remember correctly, that would be the dough for the evening hours. the previous night shift would have made that day's lunch shift and left it in the proofer over night. while the sauces and toppings were all preshredded/sliced/mixed, the dough was done by hand and i would chop the day shifts worth of salad bar. robots really are replacing humans. but i understand it when people can't come together with a living wage.

Midlife_Manical_Mayhem
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Imagine spending 50 million and but find it hard to give people raises

erickmmorales-vasquez
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Living in the region and passing on the highway by watching them build the crown point supply distribution center, it’s pretty neat to see what’s really behind the scenes

randyj
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This video is of high enough quality, and so full of detail, that it should be viewed in supply chain courses in business school.

jaredspencer