Helpdesk to Network Security Engineer - Pros of working as a Support Engineer

Are you looking to pivot into the exciting worlds of networking, network security or cybersecurity? Look no further! In this video, I delve into why starting your journey at the helpdesk could be your secret weapon. From landing your first job to mastering the fundamentals, the helpdesk offers a unique springboard into these dynamic fields.

⏰Timestamps:
00:00 - Introduction
00:58 - My personal journey
01:22 - Advantage 1: Easy to get a job
02:00 - Getting into the industry is crucial
02:27 - Advantage 2: Strengthening foundational knowledge
03:27 - Advantage 3: Exposure to diverse technologies
04:45 - Advantage 4: Customer interaction experience
05:51 - Advantage 5: Gateway to specialization
06:41 - Conclusion

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#helpdesk #networking #networksecurity #cybersecurity #helpdesktonetworksecurity #networksecurityengineer #helpdeskengineer #networkengineer #cybersecurityengineer #itjobs #informationtechnology #informationsecurity

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Don't miss out on this invaluable advice! Watch now and take the first step towards your dream career in networking or cybersecurity.

[poojabathini]

i felt so good after watching this video as i am working on a role of technical support engineer i felt that there is nothing to do with networking or security i used to feel that im working in wrong way to get into security and networking but after watching this vd i felt so motivated and satisfied that i am at correct position thankyou so much !

[Network_Noob-]

Fresh from college, I started as MIS tech support, it exposed me to helpdesk/hardware servicing, then after 6 months, I apply for NOC tech, after 9 months, I was promoted to network engineer...the learnings I gain from those positions was still relevant in my network engineering journey.

[Vamo_Alla]

Hello,
Which roadmap you would recommend for network security and cybersecurity?

I appreciate your great content!

Thanks 🙏

[saulgonzalez]

What help desk job duties should you be doing? I only do password resets/ unlocking accounts and troubleshooting minor hardware keyboard mouse’s scanners computer. Changing toners for printers .Not much

[firdoshalam]

Thank you so much sir this gives me a motivation....As I'm as a desktop support Engineer(Help Desk) now I want to change my domain to network security.So to do this what steps I have to do or learn so that I can switch my career to network security

[MyLifeJournyes]

Hi Royden can you please share the CV we can use while applying to IT support roles, especially for the graduates in Cybersecurity looking to start their career.

[kylelopes]

Does a remote help desk job ( working from home ) carry the same weight as a help desk job woring from a company building? I work remote from home as a help deck analyst. What could be my next step? I was yhinking system admin soon. Any input would be helpful. Thank you.

[kartheekkandalam]

Is help desk and Service Desk Analyst both same? Can working as SDA also plays a role to get into cyber security?

[epicotakugamer]

I agree if they actually hired people applying for Help Desk positions lol.

[thesocialdork]

Do hit the like button, comment what you think and subscribe to the channel as well :)

[sydney]

Need to connect with u on LinkedIn have some questions if I don’t mine pliz