Is The Client Playing Games If They Won't Share Their Budget? | Ask Shannyn

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Shannyn Lee provides guidance for a follower who reached out with the message: "Many of our prospects say, 'well, we don't really have a budget for this... What do you think it should be?'"

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Language makes a big difference. Asking about the allocated funds and how much are they planning to invest in the initiative are great questions. Also giving a range of past projects helps anchor a price. Great advice.

pauldittus
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Like the language shift around the word 'budget'

garnitan
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I appreciate how this all connects together. 1) Do what you can to determine desired future state. 2) Reflect back range of spend as an appropriate investment in that outcome. 3) Remember that at this stage, the goal is to determine financial fit, not lock into a proposal (e.g. Do they even have funds allocated? Did they spit out their coffee when you suggested an appropriate investment?)

mattwright
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Budget v Allocated Funds. I like that.

SimonBell
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A great message for our community of architects. Sharing inside the Network.

MarkRLePage