Wild Ride! Air Algeria DOWNGRADED me to ECONOMY CLASS!

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This is a comprehensive Flight Review of Air Algerie.

Class: Business & Economy
Route: Paris (CDG) to Dubai (DXB) via Algiers (ALG)
Plane: Airbus A330-200

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#algeria #joshcahill #aviation
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The right thing to do would have been to offer you a business class upgrade on your second segment when they downgraded you in Paris.

jcsjcs
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So you got downgraded from business to economy, then paid e600 to upgrade from economy to business on a different leg with the same airline and got economy level product ? All the while the airline replaced their own aircraft with non branded substitues of substandard ? quality ? I think Air Algeria owes you big time and hope you pursue the shortfall with them and get your money back. Hope you were outspoken on all their channels to reflect the shabby experience they delivered Josh.

grbroo
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Your face when people applauded that hard landing 😂

sitenerds
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A master class in negotiating like an adult. You treated each other with respect and dealt with the situation as it was, not as you wish it was. Asking for the seat next to you to be kept open was a small ask on a plane that wasn't full; BRILLIANT!

PapaD
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Aziz is a true asset to his airline - embezzled a downgraded passenger out of 600 Euro for what should have been a complimentary upgrade, while knowing what kind of business class is being offered, presenting it in such a way that makes the passenger think he flipped the world over for him.
Yes a CEO is the right job for him. That or politics.

EuroYXX
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I dont get it, they owed you 600 usd for the downgrade, and now you payed 600 usd for an business upgrade? Should the upgrade not had been free as a compensation? And what about the 600 usd refund then?

MKirloj
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Hi Josh, I often use Air Algerie to visit family, and your more positive experience with Air Algerie than Noel Philips confirms my thoughts that it is the most inequal airline ever. One one flight you can get a very positive experience with clean planes and in another one a plane in shambles.

This airline often use wet lease as its fleet is too small right now, especially in the summer with high demand due to diaspora visiting the country. I've already got an Air Asia Malaysia A330 plane (incl. crew) for a Paris to Algiers flight.

However Algerians are one of the nicest people in the world, I really hope you can make a trip happen in the country soon !!

PS : the clapping at the landing is due to the people being happy to arrive in Algeria, you will never hear that the other way around haha

Rayners-R
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"Problems can happen, it's how you deal with them". I can't agree more, that's something I say over and over almost like a personal motto

rafaelhenck
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Regardless of language rudeness and respect are universal.

ChoadMaster
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Other, supposedly superior airlines, should be tripping over each other to bring Aziz in to sort out their customer services and general culture. Bravo Aziz, you are a vary rare breed in the travel industry.

Grenadier
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First Noel Philips with a bad experience and now you! Air Algerie is NOT having a good week 😂

oliverlok
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I think they should have given you a free upgrade on the second flight to make up for the downgrade on the first flight. The lounges should always be in the gate area of the airport so you can go straight from there to the gate. Otherwise you could miss your flight waiting for passport control if you take full advantage of the lounge.

Phiyedough
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Amazing that you were provided such good customer service yet you never ended up flying the airline you paid for. Crazy! And paying an upgrade for the second leg on this very subpar plane. You took it for the team today, Josh.

michaellima
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Im a travel agent in germany. We have algerian customers and we cant book air algerie on so many routes. We dont know why. They dont know why. Our algerian customers say its an airline used for money laundering and to be honest, working with them every week or so it truly feels like it.

Not saying they are bad in general. Just working with them is so weird and sometimes cant be explained.

Teddini
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Josh I really feel like this is one of your best ever videos. Your interactions with staff are so pure and you have a way of handling surprises that is second to none

nashwave
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Hi Josh, I am not joking here but my cat Mr Charlie is transfixed watching your show. I think he is into planes now !!!.
Thank you for all your hard work and patience Josh.

ginnypurdey
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Even though i think comunication is important i would still insist on a refund since a blocked seat next to you in economy is nowhere near business class.The only diffrence seems of air algerie and luxair is that air algerie does it a polite way.
I wouldn't choose an airline where you are not getting what you paid for whatever the reason is you should still get a refund!I respect your opinion not to choose to insist for it but as a paying customer i need to be able to get a refund for that

jlzaviation
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Really they should have upgraded the 2nd leg to make up for the downgrade.

twrw
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Love how you are truthful about flights as no one is these days as they get worried about the back lash and i have been watching for you for ages so thank you. Take care.

mareelewis
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It is not allowed to smoke inside the Algerian airport, they just break the rules, I'm from there and I've been there and I know the rules.

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