How Accessibility Statements Create a Better Library User Experience

We all know the importance of accessible library services. But accessibility is about more than just investing in accessible products. It’s about communicating how to use library services in a clear, friendly and understandable way. Unfortunately, that communication piece is often missed in accessibility discussions.

In this session, you will learn how accessibility statements create a better experience for library users and librarians. You’ll hear from UK-based textBOX, one of the world’s leading experts, that helps libraries and vendors write accessibility statements to better communicate features to users.

You’ll also learn:
- The value of clear communication for end users who rely on accessibility tools to navigate library resources
- How end users use communications to understand how to get the most out of library resources
- How a well-written accessibility statement ensures a better user experience