From Words to Action: Advancing Inclusion Through Leadership

In this episode of Cappuccino with HR, Rudi Bauer and Kobi Ampoma, Head of Talent Acquisition NL at Heineken, discuss the impact of inclusive leadership in today’s workplace. They cover how companies can create a sense of belonging, why recognizing personal biases matters, and how feedback culture strengthens teams. The conversation also highlights the importance of experimenting and raising awareness for inclusivity. Tune in for practical insights on fostering a culture where people thrive.

00:00 Introduction
02:30 Defining inclusive leadership
03:40 Road blockers of inclusive leadership
05:00 Understanding and assessing your own biases
06:30 Managers vs. leaders
09:30 Understanding strengths & weaknesses
11:50 The power of feedback culture
14:10 The value of experiments
15:40 Failure culture
19:30 Support marginalized voices
20:15 Moving from inclusion to a sense of belonging
23:45 Raising awareness for companies

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