NetSuite Field Service Management

In this video, I review and demo the new Field Service Management module (formerly known as NextService) within NetSuite. If you're interested in other videos and NetSuite training videos, check out my website:

Video Chapters:
Intro - 00:00
SuperTraining Courses - 01:20
FSM Dashboard - 01:55
Customers & Assets - 02:45
New Cases - 04:45
Scheduler - 06:40
Mobile App - 12:00
Addl Features - 19:40
FSM Cons - 21:15
Implementation - 24:06
Outro - 24:38

[MidwayFSM]

Who could i talk to to get advice on best practice for planned maintenance? For example customer has an annual pm contract when they renew what's the best way to handle the sales order or what is suggested workflow? Ive seen create a new sales order, add a line item, etc but its just not flowing great?

[terry]

Interested in NetSuite, but is there a way to schedule jobs as multi-day? For example, could a small remodeling job that will take four days be scheduled as one single job, but with, say, four visits? Would you be able to clock in and out each day and have those recorded to that same job? This seems to be the limitation with most FSM. Also, can you make jobs dependent on the jobs before them? So if we had a job go over schedule, we could push it back and all of the following jobs would be pushed by the same amount of time? Thank you!

[TravisAndersen-mx]

are you able to show or does this suiteapp allow you to convert serialized assemblies into fixed assets?

[ahmedfouad]

Thanks for the great demo
Can we use it internally for the company assets maintenance and creating transfer orders for the used spare parts instead of sales orders?

[Rameen]

can you do a video on Multi book accounting