SKIP the causeway queues! Learn how to register and use the Malaysia custom's automated E-Gate now!

Want to go over to JB for a day trip but worried about the long queues and human jams at the Causeway and Tuas checkpoints? Should you take a gamble on the situation and just go? Now you can skip all the jam and queues with the E-gate approval for Singapore passport holders!
How to apply? Where to register? How long to wait? Watch this video as we guide you step-by-step on the whole process.
Should you have any questions or comments, please let me know in the comments section below and I will reply asap. Please also like and share this video and click on subscribe if you have not done so. Thank you for your support.

[normajeann]

Hi, I have a Malaysian Permanent Residence Card with a Swedish passport. Where can i register my Passport before departure? i heard there's a few registration kiosk in KLIA 1 for the e- gates? Can you do the registration without Departing? meaning only go to KLIA just to register your passport for it?

[ArcadeCODM]

3 June 2024
Entered customs. Queuing up, they closed all counters and asked everyone to go to the auto gate on the right. Did not register the form, passed through.

Questions: 1. Can I get the stamp after passing through auto gate? Is it ask at the counter after that? 2. Pass through auto gate and got no stamp, how to pass through Penang airport?

[rahimkasbi]

We were there and waited as usual for more than an hour at the manual counter just to get the approval to use the e-gate for our next trip but guess what? The system was down!

[ymz]

If I register for the first time already the second time I go for another visits must I register again or js go straight to e gate without registering again?

[sujairahamed]

I have 3 questions.
1. If I have multiple entry visa can i register, but I am not Singapore passport holder.
2. If I have depdent visa in malaysia can i apply for this e gate entry.
3. If I am using motorbike can i proceed to enter through e gate

[sunggao]

saw a news on travelers "overflow" out to road side of JB CIQ, either the E-gate also cannot cope or not many using it, OR singaporeans really hardup.

[tianyenkhoo]

Hi, I have successfully applied for the egate when using my previous passport. I am now facing some issues with my new passport when applying for the egate. I had tried serveral time to ask the custom officer to activate for me. But still unsuccessful with the egate activation. When I inserted my passport at the egate, it can be scanned with my name details but after that show verification error and said must proceed to immigration counter. I have already tried and told the custom officer but they keep telling me try again in next visit. Please advise what's went wrong with the egate activation.

[alexting]

How about for Singaporean who ride motorcycle to Malaysia? Motorcycle Manual Malaysia can do STEP 2 or not?

[filthyhornsg]

Hello, is the e-gate counter the same as the MACS counter or is it different? I've noticed the MACS counter (usually on the far right) and automated counters (far left). If I submit the MDAC, which is the e-gate i should use? Thanks in advance!

[Lim-nmsf]

Hi I have registered MDAC online & went to the manual counter during my first visit. Submitted my MDAC online again within 3 days upon my 2nd visit. . E-Gate shows error. I was told by a officer, I need to inform custom officer I will be using e gate…next visit .Ask him/her to check the LED display status on the computer screen. Must show Green 3 times to ensure successful registration for the 1st visit. The Fingerprint print scanner will only capture Fingerprints. There isn’t any LED indication light on the machine.

[ajinjoseph]

Now no need the mdac. Do i still need to do it?

[cssan]

Hi, I went to JB last Dec (on Tuesday morning) & submitted MDAC form before that. Upon reaching JB checkpoint, I went to queue at manual counter (no 6 or 7). After almost 1 hour Qing, my passport get stamped. But the officer didnt take any biometric/fingerprint registration. Will I be able to use E-gate in my next trip? Otherwise, which counter at JB checkpoint that I must queue to get my fingerprint verified? Thank you.

[thngbenson]

May I know if we can use e-gate for using the train to-and-back to JB?

[F-th]

hi I cannot click the date of birth and the date of expiry on the Mac website can anyone help?

[wenjie]

1:32 can i apply for e-gate if im traveling into malaysia via car? as i need it for leaving malaysia and next time use

[mmosmmos]

After i apply i still need to queue at the normal counter for the first time. Or i just go straight to mdac e gate

[ericlim]

Hi, may I ask,
Question 1, let say I go on 24 April 2023, when should I apply MDAC?

Question 2, next time onwards if I wan enter using e-gate, I every time need to apply MDAC right ? But counter verify for the first time only, m I right?

[taiwan]

i tried to apply last Sunday, and they said only can apply from MON to THUR during office hours. Is it so?

[Lambert]

I saw few videos stated that after you have registered for egate entry, every time you enter you still need to apply MDAC to enter.

[maroInn]

Can i enter using e gate and exit using manual counter let say i took bus in using e gate and took a car bavk using manual will that be okay ?...